Rilya Pharr
Boca Raton,FL
Summary
Accomplished Security Patrol Officer with a proven track record at Allied Universal Security Services, enhancing safety through vigilant patrols and strategic CCTV monitoring. Skilled in verbal communication and customer service, significantly reduced incidents of theft and vandalism. Demonstrated expertise in cash handling and cleaning protocols, driving efficiency and client satisfaction across various roles.
Overview
3
3
years of professional experience
Work History
Security Patrol Officer
Allied Universal Security Services
09.2023 - Current
- Enhanced security measures by conducting thorough and consistent patrols in designated areas.
- Supported special events or functions requiring additional security coverage, ensuring a safe and enjoyable experience for all attendees.
- Provided exceptional customer service while addressing concerns from residents, visitors, and staff members.
- Enforced parking regulations within assigned zones by issuing citations as needed while maintaining a fair approach towards violators'' circumstances if applicable.
- Performed access control duties at gated communities or restricted areas, verifying credentials and maintaining an orderly flow of traffic.
- Implemented detailed incident reports for accurate record-keeping and informed decisionmaking.
- Reduced incidents of theft and vandalism by maintaining a visible presence and proactive approach.
- Responded professionally to alarms or calls for assistance, assessing the situation quickly before taking appropriate action in line with policies and procedures.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to incidents and assessed active situations for security concerns.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Custodian
Gordon Food Services
06.2023 - 09.2023
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
- Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
Trash Corrugate Collector
IH Services, Inc
12.2021 - 05.2023
- Improved facility cleanliness by implementing efficient cleaning protocols and schedules.
- Performed routine cleaning tasks to maintain cleanliness standards throughout the facility.
Back Cashier
Wendy’s
07.2021 - 12.2021
- Collaborated with team members to ensure smooth workflow during peak hours.
- Served as an advocate for the company''s rewards program, consistently meeting enrollment targets and driving customer loyalty.
- Implemented new strategies for managing cash flow, ensuring accuracy in daily financial reports.
- Streamlined end-of-shift procedures by efficiently reconciling cash drawers, preparing bank deposits, and generating accurate sales reports.
Education
Miami Edison Sr. High School
6161 NW Fifth Ct, Miami FL 33127 06.2021
Skills
- CCTV Monitoring
- Verbal Communication
- Physical Fitness
- Security Protocols
- Cleaning and sanitizing
- Basic Maintenance Knowledge
Languages
English
Native or Bilingual
Timeline
Security Patrol Officer
Allied Universal Security Services
09.2023 - Current
Custodian
Gordon Food Services
06.2023 - 09.2023
Trash Corrugate Collector
IH Services, Inc
12.2021 - 05.2023
Back Cashier
Wendy’s
07.2021 - 12.2021
Miami Edison Sr. High School
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