Rilyn Hernandez
Bakersfield,CA
Summary
Proven team leader with a track record of enhancing customer satisfaction at Las Vegas Car Care through exceptional customer service and attention to detail. Skilled in cash handling and inventory management, demonstrated ability to exceed productivity goals. Adaptability and organizational skills ensured success in fast-paced environments, significantly improving store efficiency and customer experience.
Overview
2022
2022
years of professional experience
Work History
Store Associate
Las Vegas Car Care
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Assisted with inventory management, ensuring accurate counts and proper storage of products.
Picker Packer
Amazon
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Cashier
Ross Dress for Less
12.2021 - 02.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
Education
Veterinary Assistant
High Desert Medical College
Bakersfield, CA02.2023
Ged -
East Bakersfield High School
Bakersfield, CA05.2021
Skills
- Customer service
- Customer assistance
- Cash handling accuracy
- Attention to detail focus
- Organization
- Time management mastery
- Flexible schedule adaptability
- Team leadership
- Product display
- Pet handling
- Animal care
- Patience and tolerance
- Cleaning protocols
- Medication administration
- Animal enrichment
- Tick removal
- Vaccine administration
- Animal handling
Timeline
Cashier
Ross Dress for Less
12.2021 - 02.2022
Store Associate
Las Vegas Car Care
Picker Packer
Amazon
Veterinary Assistant
High Desert Medical College
Ged -
East Bakersfield High School
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