Led digital content strategy for Baptist Health campaign, resulting in a 15% increase in audience engagement and improved brand visibility measured through KPI, dashboards and analytics
Launched an app aiming to enhance internal communication and engagement across Baptist Health Care
Partnered with marketing and design teams to implement a unified branding strategy across web and social platforms, strengthening visual identity and improving user experience
COMMUNICATIONS INTERN
THE CHEDI HOTEL
MUSCAT, OMAN
05.2024 - 07.2024
Assisted 5-star hotel's social media posts and monitored online interactions through digital communication strategies
Coordinated visual content including infographics, flyers and other marketing materials to clarify key messages for target audience that boosted campaign click-through rates by 18%, helping clarify messaging and drive event attendance
Strengthened online reputation by improving online reviews across major review platforms, including TripAdvisor contributing to a 10% increase in positive review volume through guest engagement and post-stay-follow-up messages
SOCIAL MEDIA SPECIALIST
BOLD AGENCY FIU
MIAMI, FL
01.2024 - 04.2024
Developed content strategies for Miami Diaper Bank, boosting social media presence & online engagement
Created four educational reels, blog posts and designed holiday-themed posts reaching 1,100 views, 100+ likes and 30 shares, increasing awareness on diaper need in underserved communities
Increased social media engagement on Instagram and Facebook by 20% through compelling videos, branded graphics, and purpose-driven written content tailored to the nonprofit's mission
ASSISTANT
GLOBAL FIRST YEAR FIU
MIAMI, FL
11.2023 - 01.2024
Facilitated adaptation of over 300 international students at FIU, ensuring a seamless transition and high-quality support services
Fostered a positive and inclusive environment by engaging 50 students from diverse backgrounds creating a sense of community by organizing and leading 5+ team-building activities and strengthening peer connections
Improved logistical workflows for onboarding and event planning, reducing setup time by 30% and enhancing staff coordination through streamlined communication and scheduling tools
Education
Bachelor of Science - Public Relations, Advertising, And Applied Communications, Hospitality Management Track