RIMA BABAIYANS
Van Nuys,CA
Summary
An energetic self-starter with over 8 years of experience in working as a team to provide quality and service in a variety of customer focused work environments within the mortgage business. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. An engaging communicator with a superior work ethic, resourceful, dependable, and committed to expertly managing and positively impacting the customer experience, upholding company standards and exceeding performance goals of my company and self.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
Work History
PacShores Mortgage, Inc
Los Angeles, CA
10.2012 - 01.2020
- Prepared and submitted full loan packages for processing conditions and deadlines
- Great skills at analyzing credit reports, financial statements, and tax returns for accuracy and compliance
- Met and surpassed monthly goals of closing loans
- Assisted lenders with their funding and closing conditions
- Open and receipt in all new title orders and obtain necessary title work
- Prepared estimated closing statements for buyer and seller
- Send out requests for information, perform all data entry tasks, prepare, and deliver final closing packages to the lender, send documents out for recording, review title commitments, prepare HUD statements, send documents to notary for off-site closing, and perform post-closing duties when documents are returned
- Reviewed loans for compliance within RESPA, TIL, HMDA, Reg
- B, and other mortgage related regulations
- Directly communicates with loan officer(s), customer(s), and underwriter(s) to obtain initial and missing documentation required to qualify for the loan, including but not limited to income and asset information, credit authorization, trust agreements, purchase agreements, construction documents, etc
- Maintained high level of customer service while managing each applicant’s expectations
- Documented all communication related to the loan in the conversation log
- Assisted in training new loan processors and other processing personnel
- Company name, location
Sherman Escrow, Inc
Studio City, CA
04.2010 - 09.2012
- Open and receipt in all new title orders and obtain necessary title work
- Provide status updates to clients as scheduled or as requested throughout the transaction
- Other tasks and responsibilities as assigned along with preparing estimated closing statements for both buyers and sellers
- Send out requests for information, perform all data entry tasks, prepare, and deliver final closing packages to the lender, send documents out for recording, review title commitments, prepare HUD statements, send documents to notary for off-site closing, and perform post-closing duties when documents are returned
- Prior to closing, called lenders at least 48 hours prior to closing date with their funding and closing conditions
- Open orders and inputting closing statements from a worksheet prepared by Escrow Officer
- Prepared documents for closing and handles the complete disbursement and follow up of all escrow transactions.
Education
CERTIFICATE in Medical Billing & Coding -
Ashworth College
11.2021 - Current
Associate Degree - Business
Glendale Community College
09.1996 - 05.1998
Skills
Skills & AbilitiesKnowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc) at a proficient levelKnowledge of Microsoft Office products (Word, Excel, Outlook, etc) at a proficient levelExcellent organizational skills, detail and deadline oriented, problem-solving skills and the ability to work well under pressureExpert in Calyx PointExcellent in office ethicsExpert knowledge of Escrow ServicesProfessional in customer service and customer relationsKnowledge of Banking (Teller) with 10 Key by touch and ability to type 70 wpm
Decision-Making
Interpersonal Communication
Timeline
CERTIFICATE in Medical Billing & Coding -
Ashworth College
11.2021 - Current
PacShores Mortgage, Inc
10.2012 - 01.2020
Sherman Escrow, Inc
04.2010 - 09.2012
Associate Degree - Business
Glendale Community College
09.1996 - 05.1998