Rima Shah

General clinic:

• Assessed patient needs through medical and dental history reviews, oral exams, and x-rays.
• Educated patients on dental hygiene, demonstrating flossing and brushing techniques, and recommending oral care products.
• Performed non-surgical periodontal care, including scaling, root planing, prophylaxis, and fluoride applications.
• Placed sealants and temporary restorations.
• Developed individualized dental hygiene care plans and entered information into Axium EMR.
• Fabricated athletic mouthguards and whitening trays; provided tooth-whitening services.
• Administered local anesthesia and nitrous oxide, and assisted dental students with procedures.
• Conducted nutritional and smoking cessation counseling.

Specialty Rotations:

• Rosenthal Institute for Aesthetic Dentistry: Provided dental hygiene care to patients with implants and crown & bridge work.
• Gouverneur Hospital: Delivered dental hygiene care to patients with chronic conditions and special needs.
• Department of Orthodontics: Assisted in orthodontic treatments and patient care.
• Pediatric Department: Offered dental hygiene services to pediatric patients.
• Radiology/Admissions: Conducted panoramic, cone beam, and digital radiology procedures.
• PG Periodontics Department: Provided dental hygiene care to pre- and post-surgical periodontal patients.
• Oral Health Center for People with Disabilities: Delivered specialized dental hygiene care to patients with disabilities.

• Performed charge posting and submitted claims to insurance using HCFA 1500 (CMS 1500), UB-04 claim forms, and electronic billing; worked on claim denials to ensure maximum reimbursement for services provided.

• Established and expanded a successful dental practice by delivering affordable quality care, performing routine dental treatments (restorations, crowns and bridges, SRP, root canal treatments, and extractions), and participating in continuing education courses to stay abreast of new developments in dentistry.
• Facilitated the hiring and training of associate dentists, dental assistants, and front desk staff, monitored and maintained the office budget, and oversaw the collection and accounts receivable to meet productivity and quality standards.