Experienced in event planning, logistics management, and client relations. Adept at utilizing strategic thinking and organizational skills to deliver memorable events. Possess a strong understanding of budget management, vendor coordination, and on-site execution, ensuring seamless event operations from start to finish.
Overview
7
7
years of professional experience
Work History
Assistant Sales & Events Manager
The Funplex
02.2023 - Current
Managed a $2.3M budget through new business development and client rebookings across the South Jersey to Delaware region.
Led end-to-end event planning, from initial client outreach to booking and on-site execution, while collaborating with Operations and F&B teams for seamless delivery.
Planned and executed events ranging from small 10–20 person corporate and nonprofit gatherings to large-scale events with 700+ attendees.
Managed weekly prep sheets/agendas, finalized buffet details (1–3 per event), and ensured smooth event execution, including NJEA’s 850-person promotional event for Sean Spiller (February 2025).
Collaborated across departments by leading weekly meetings with Operations and conducting BEO meetings with F&B teams to align event logistics.
Oversaw lunch rotations for camps/schools and corporate/family reunion events in the pavilion, accommodating up to 1,300 guests during peak summer months.
Led and trained a team of 7–10 group hosts to independently manage check-ins, departures, and lunch rotations, stepping in to resolve guest issues as needed.
Cultivated strong vendor relationships, coordinating with suppliers such as Ocean Tent for linens and Rainbow Balloon for Project Graduation balloon orders to ensure timely delivery of event supplies.
Server
Chilis's Bar and Grill
03.2022 - 11.2024
Greeted and seated guests, managing their seating preferences in the restaurant or waiting area.
Efficiently served multiple parties, ranging from 1 to 25 guests per table, ensuring timely and accurate service.
Recorded guest orders and entered them into POS systems for accurate transmission to kitchen staff.
Monitored guest satisfaction throughout their dining experience, addressing any concerns or issues to ensure a positive visit.
Performed side work duties during downtime, including rolling silverware, setting up food stations, and preparing dining areas for the next shift.
Operations Specialist
Lincoln Investment Planning, Inc.
12.2022 - 02.2023
Identify over 500+ documents as Home Office records only (stay) and those that must be Mailing out to confidential documents to Providers, etc. (leave) daily.
Separate documents accordingly for QC review process
Ensure leave documents ready for assigned signers in a timely and orderly manner, making sure to separate live checks to be given to the Cash Department.
Index documents, on Account Central, within the queues according to procedures to update client accounts.
Prepare and ship out one to three marketing orders for business partners and prospective clients daily.
Front Desk Housing Assistant
University Center
09.2021 - 02.2022
Scheduled and facilitated one to three building and in-depth unit tours per week for potential residents.
Filed all Express Check-Out, Room Change Forms etc., while tracking over 1,300 Roommate Agreement Forms.
Processed and alerted residents of their packages from USPS, FedEx, and UPS, using Q-Track.
Conducted audits on over 1,500 keys and update the master spreadsheet with any changes.
Directed calls, taking detailed messages, and provided sufficient answers, answered on average 15 phone calls per day.
Guest Service Intern
University Center
05.2021 - 08.2021
Conducted room setups, flips, and breakdowns for all 10 of the meeting spaces daily.
Assisted with all guest’s requests, including adjusting the audio-visual technology and the room layout.
Rotated through three different positions: Guest Service Agent, Room Attendant, and Shift Supervisor, also assisting with social media posts and giveaways.
Aided as a daily concierge for all guests and clients: assisting with check-ins and check-outs.
Hostess/Food Runner
Han Dynasty
05.2018 - 03.2020
Answered customer questions about hours, seating, and menu information.
Ensured dining services ran smoothly by checking on tables while providing each server with the correct number of guests in each section, seating an average of 300 guests per night.
Handled Grubhub, Caviar, and DoorDash orders for take-out orders.
Assisted in preparing the dining area by cleaning and rearranging tables for larger reservations, informing servers of any guest concerns.
Education
Bachelor of Science - Tourism and Hospitality Management, Business Administration
Temple University
Philadelphia, PA
05.2021
Skills
Project Management
Teamwork
Time Management
Leadership
Effective Communication
Critical Thinking
Customer Service
Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
Salesforce
LANGUAGES
English - Native
Arabic - Conversational
Timeline
Assistant Sales & Events Manager
The Funplex
02.2023 - Current
Operations Specialist
Lincoln Investment Planning, Inc.
12.2022 - 02.2023
Server
Chilis's Bar and Grill
03.2022 - 11.2024
Front Desk Housing Assistant
University Center
09.2021 - 02.2022
Guest Service Intern
University Center
05.2021 - 08.2021
Hostess/Food Runner
Han Dynasty
05.2018 - 03.2020
Bachelor of Science - Tourism and Hospitality Management, Business Administration