Rimjhim Barua
Arlington,VA
Summary
Detail-oriented individual with exceptional communication and project management skills. Demonstrates a proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for proactive approach to identifying and addressing issues, focusing on optimizing processes and supporting team objectives.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior Analyst
Accenture Federal Services
03.2024 - Current
- Perform Scrum Master role, ensuring a team of 10+ team members are on track of stories, tasks, and subtasks, based on PI Planning and Sprint Planning
- Facilitate quarterly planning for 10+ team members and communicate sprint goals, activities, and priorities to cross-functional teams and customers
- Lead team of three in developing and maintaining eLearning training materials
- Lead Change Management Plan to enhance modernization in federal systems
- Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.
- Mentor junior analysts, fostering professional development while enhancing overall team performance.
- Optimize project management, resulting in timely deliverables and improved client satisfaction rates.
IT Senior Analyst
Accenture Federal Services
01.2023 - 02.2024
- Increased project success rates with rigorous adherence to established methodologies and best practices.
- Analyzed existing systems and databases and recommended enhancements to solve business needs
- Pioneered and transformed user manuals to bite-size intuitive job aids, resulting in the creation of 100+ training materials, resulting in customer satisfaction.
- Boosted cross-functional collaboration by developing effective communication channels between IT teams.
- Improved end-user satisfaction with timely resolution of technical issues and proactive maintenance.
- Mentored junior team members, fostering a culture of continuous learning and professional growth within the department.
- Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
IT Analyst
Accenture Federal Services
01.2022 - 12.2022
- Championed change management efforts to drive adoption of new technology systems across the organization smoothly.
- Created and maintained training materials for four federal systems
- Facilitated 5+ system demonstrations and tutorials to cross-functional teams
- Developed custom solutions for clients, tailoring technical specifications to meet unique needs in training materials.
- Promoted collaboration among team members, facilitating knowledge sharing and skill development opportunities.
Associate I
DRT Strategies
08.2020 - 12.2021
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Facilitated innovative technological advancements throughout various federal agencies to inspire modernization from current USDA tools and processes
- Administered onboarding documents for new and existing team members
Education
BBA - Computer Information Systems
James Madison University
Harrisonburg, VA05.2020
Skills
- Program Increment Planning
- Change Management
- Microsoft SharePoint
- Microsoft Excel
- Jira
- Confluence
- Pega
- Audacity
- Adobe Captivate
- Camtasia
- Client relationship management
Certification
- Certified SAFe 6 Agilist, 07/23
- ICAgile Certified Professional (ICP), 01/22
- CSM Scrum Master, 03/21
Timeline
Senior Analyst
Accenture Federal Services
03.2024 - Current
IT Senior Analyst
Accenture Federal Services
01.2023 - 02.2024
IT Analyst
Accenture Federal Services
01.2022 - 12.2022
Associate I
DRT Strategies
08.2020 - 12.2021
- Certified SAFe 6 Agilist, 07/23
- ICAgile Certified Professional (ICP), 01/22
- CSM Scrum Master, 03/21
BBA - Computer Information Systems
James Madison University
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