Rimsha Kahloon
Calgary
Summary
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
- Hardworking and passionate individual with strong organizational skills.
Overview
4
4
years of professional experience
Work History
Shift Manager
Ricki's
10.2013 - 12.2015
- Prioritizing, meeting deadlines and managing time effectively and efficiently
- Providing excellent customer service that is consistent with company's policy and divisional sales training
- Controlling inventory shrinkage by ensuring that all customers receive excellent service
- Assisting management team to obtain profit goals, meeting sales volumes, sales per hour and controlling expenses
- Ensuring that sales associate are aware of daily, weekly and monthly productivity goals
- Assisting in improvement of sales associates by providing proper training, coaching and giving constructive feedback
- Leading by example and behaving in a professional manner
- Promoting respect, honesty and fairness among all associates
- Providing constructive feedback and communicating regularly with Store Manager on business aspects and responsibilities.
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
Pharmacy Technician
Loblaw Pharmacy Calgary
05.2013 - 12.2015
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Sales Associate/Cashier
The Children's Place
06.2012 - 06.2013
- Greeted customers and helped with product questions, selections, and purchases in various languages.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Informed customers of current store promotions to encourage additional sales purchases.
Education
M.D. -
Avalon University School of Medicine
01-2026
Bachelor of Science - Biological
University of Calgary
12.2015
High School Diploma -
Crescent Heights High School
06.2011
Pharmacy Technician Diploma -
Southern Alberta Institute of Technology
06.2011
Skills
- Hard Working
- Complex Problem-Solving
- Improving Wellbeing
- Active Listening
- Computer Proficiency and Professional in Microsoft
- Patient Care and Monitoring
- Critical Thinking
- Attention to Detail
- HIPAA and Safety Requirements
- Hygiene Standards
- Leadership
- Clear communication in different languages
Languages
French
English
Hindi
Urdu
Punjabi
Timeline
Shift Manager
Ricki's
10.2013 - 12.2015
Pharmacy Technician
Loblaw Pharmacy Calgary
05.2013 - 12.2015
Sales Associate/Cashier
The Children's Place
06.2012 - 06.2013
Bachelor of Science - Biological
University of Calgary
High School Diploma -
Crescent Heights High School
Pharmacy Technician Diploma -
Southern Alberta Institute of Technology
M.D. -
Avalon University School of Medicine
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