Rin Bryant
Minneapolis,MN
Summary
Detail-oriented Floor Assistant with expertise in inventory management, customer service, and merchandising. Strong communication and teamwork skills support efficient sales floor operations. Committed to enhancing customer satisfaction and driving revenue through product knowledge and effective merchandising strategies.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Floor Assistant
Hotel Ivy
Minneapolis, Minnesota
10.2025 - Current
- Resolved guest inquiries and complaints with professionalism and courtesy.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Collaborated with team members to continuously improve guest service experience, fostering a welcoming environment.
- Monitored inventory of supplies, ensuring timely reporting of shortages to management for prompt replenishment.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked with cross-functional teams to achieve goals.
- Contributed innovative ideas and solutions that streamlined processes and positively impacted team outcomes.
Hardware Sales Associate/Garden Associate/Cashier
The Home Depot
Wake Forest, NC
01.2023 - 12.2024
- Developed and presented sales strategies that increased product visibility and engaged customer interest.
- Assisted customers in selecting appropriate hardware products for their projects.
- Demonstrated product features and benefits to enhance customer understanding.
- Managed inventory levels to maintain availability of high-demand hardware items, ensuring customer satisfaction.
- Conducted regular merchandise displays to attract customer attention and promote sales.
- Educated customers on features and benefits of various products available in the store.
- Provided exceptional customer service by addressing inquiries and resolving issues.
- Ensured customer satisfaction by addressing needs and resolving issues promptly.
- Ensured safety for associates and customers by enforcing safety guidelines and procedures.
- Adhered to safety standards while handling heavy equipment or hazardous materials within the store environment.
- Demonstrated expertise in hardware products and services to customers.
- Assisted with merchandising tasks such as stocking shelves, setting up displays and organizing backroom inventory.
- Worked collaboratively with team members to meet company goals.
- Answered incoming phone calls from customers regarding product information or availability.
- Applied theft and loss prevention training to lower store theft.
- Maneuvered forklift in busy and confined areas safely using skill and safety techniques.
Service Champion/Crew Member
Taco Bell Corporation
Wake Forest, NC
01.2022 - 12.2023
- Provided exceptional customer service in fast-paced dining environment.
- Provided every customer with friendly service, answered menu questions and submitted orders.
- Delivered food and beverage service to create enjoyable customer dining experiences.
- Resolved customer complaints efficiently to enhance satisfaction.
- Collaborated with team to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining area and kitchen.
- Operated cash register accurately and efficiently while maintaining proper cash control procedures.
- Performed daily opening and closing duties including setting up registers with necessary supplies and balancing the cash drawer at end of shift.
Crew Member/Doughnut Specialist
Krispy Kreme Doughnuts
Wake Forest, NC
01.2019 - 12.2022
- Monitored product quality, ensuring freshness and compliance with standards.
- Stocked supplies and ingredients to ensure readiness for food preparation tasks, supporting smooth operations.
- Collaborated with team members to achieve daily production goals, contributing to overall team efficiency.
- Maintained cleanliness in workstations and dining areas throughout shifts.
- Organized merchandise in front display to enhance product presentation and attract customer interest.
- Handled cash transactions accurately and efficiently during high-volume shifts.
Administrative Assistant
North Carolina Board of Examiners for Engineers and Surveyors
Raleigh, NC
06.2016 - 12.2018
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Maintained accurate records of licensing applications and renewals, supporting regulatory adherence.
- Cataloged and organized applications for state storage, enhancing retrieval efficiency.
- Filed engineer applications in systems to ensure compliance and streamline processing.
Education
Diploma - Wake Forest, NC
WFHS
Wake Forest, NC01-2019
Skills
- Merchandise display
- Upselling products
- Sales trends
- Inventory management
- Windows Operating Systems
- Flexible role adaptation
- Customer service
- Efficient data entry
- Accurate documentation
- Self-Motivated
- Creativity
- Verbal & Written Communication
- Adaptability to change
- Retail sales analysis
Languages
English
Certification
- ServSafe Alcohol Certificate
- ServSafe Allergens Certificate
- ServSafe Food Handler Certificate
Accomplishments
- Two Homer Awards for Exceptional Customer Satisfaction
- Greenhand FFA Degree
- Excellent Customer Service Rewards
Timeline
Floor Assistant
Hotel Ivy
10.2025 - Current
Hardware Sales Associate/Garden Associate/Cashier
The Home Depot
01.2023 - 12.2024
Service Champion/Crew Member
Taco Bell Corporation
01.2022 - 12.2023
Crew Member/Doughnut Specialist
Krispy Kreme Doughnuts
01.2019 - 12.2022
Administrative Assistant
North Carolina Board of Examiners for Engineers and Surveyors
06.2016 - 12.2018
Diploma - Wake Forest, NC
WFHS