Summary
Overview
Work History
Education
Skills
Languages
Timeline
AccountManager
RINA ALLUIN

RINA ALLUIN

Las Vegas,NV

Summary

Motivated and focused Project Coordinator/Manager adept at planning, directing and maintaining continuous operations in various departments. Highly organized, detail oriented, self-motivated, and proficient with computers. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Bachelor's degree in Business Administration and Marketing

Overview

16
16
years of professional experience

Work History

Account Manager

TESLA
LAS VEGAS, United States
06.2019 - 08.2022
  • Managed over 900 solar projects from beginning to end within 6 different territories. Directing communication between colleagues and making sure site surveys' and solar installations' are scheduled on time.
  • Answering emails from Project Coordinators, design team, documents team, escalations, loan department and other Supervisors
  • Identified plans and resources required to meet project goals and objectives
  • Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders
  • Achieved project deadlines by coordinating with internal teams to manage performance
  • Provided detailed product orders based on project drawings and technical specifications for each installation of solar panels
  • Accelerated progress by continually reviewing performance, obstacles and project timelines
  • Anticipated clients' needs by staying in touch on regular basis.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.

Account Marketing and Sales Manager

Donna Italia
LAS VEGAS, United States
07.2017 - 05.2019
  • Responsible for management and development of 70+ key account and building revenue and generating relationships with all key contacts with those accounts (MGM, Caesars, Westin, Hooters, Wet&Wild, Waldorf Astoria, SpeedWay, Dotty's, The Orleans, etc).
  • Working with cross functional teams in area of marketing, forecasting, profit and loss responsibilities. Directing communication between internal teams. Organizing calendars for deliveries, events, presentations and conventions.
  • Helping clients with Marketing strategies to increase sales and revenues.
  • Managed sales promotions and marketing strategies on major social media sites.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
  • Implemented, executed and strategically expanded business channel partnerships and program initiatives.
  • Sourced vendors for special project needs and negotiated contracts
  • Analyzed sales and marketing data for improved strategies.

Global Support Specialist

NCR
Atlanta, Georgia
05.2010 - 06.2017
  • Responsible for successful implementation of NCR point of sale solutions for M and L sized customers in both financial and retail industry for BOFA, Chase, Capital One, Citi, United Airlines, Target, McDonald's, Walmart, PetCo, Maggianos, etc) including setting customer expectations, scheduling project milestones and managing multi teams within company. Answering over 50 emails per day and communicating with parts department to make sure parts are being delivered on time so engineers can fix issues on time. Decreasing escalations by 20% and updating Managers on weekly progress.
  • Collaborated with internal departments to coordinate and manage end-user technical issues and functional support
  • Analyzed and solved problems by investigating and implementing potential solutions using troubleshooting skills
  • Dispatched and assigned complex tickets to appropriate individuals after triage to resolve customer issues

Marketing Manager

One2Play
Belgrade, Serbia
02.2006 - 04.2010
  • Oversaw preparation of marketing copy, images, videos, emails and other collateral.
  • Continually maintained and improved company's reputation and positive image in markets served.
  • Built and strengthened strategic relationships with vendors, advertising agencies and leading partners within toy industry
  • Evaluated consumer preferences and behaviors, combined with market trends and historical data, to adjust and enhance campaigns.
  • Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs. Organized donations and events for children
  • Planned and implemented studies to assess market conditions and evaluated results to enhance marketing campaigns.
  • Established, initiated and optimized business development strategies based on company targets, product specifications, market data and budget factors.
  • Developed creative presentations, trend reports, kitted assets and product data sheets.
  • Built and strengthened strategic relationships with vendors, advertising agencies and leading industry partners.

Education

B.B.A - Business Administration & Marketing

American College of Thessaloniki
Greece

B.A - Greek

Aristotle University
Greece

Skills

  • Highly adaptable, hard working, highly organized with strong attention to detail, great multitasking and time management skills, team player, loyal, creative, expertise in all aspects of customer service notably account management, project coordinator escalations, client retention, marketing and business development
  • Project planning and development

Languages

Croatian
Native or Bilingual
Greek
Full Professional
Serbian
Native or Bilingual
Bosnian
Native or Bilingual
Macedonian
Professional Working

Timeline

Account Manager

TESLA
06.2019 - 08.2022

Account Marketing and Sales Manager

Donna Italia
07.2017 - 05.2019

Global Support Specialist

NCR
05.2010 - 06.2017

Marketing Manager

One2Play
02.2006 - 04.2010

B.B.A - Business Administration & Marketing

American College of Thessaloniki

B.A - Greek

Aristotle University

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RINA ALLUIN