Rina Gomez
Elmwood Park,USA
Summary
High-energy sales leader with proven relationship-building skills and significant background working with industry customers. Consistently drives sales and brings in new customers with prospecting expertise and persuasive negotiation expertise. History of consistently exceeding quotas.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Senior Consumer Loan Sales Specialist
Springleaf Financial/ One Main Financial
Elmwood Park, USA
03.2021 - Current
- Develop new relationships - and maintain existing relationships - working with customers throughout the loan process and loan life cycle.
- Educate customers on the terms and conditions of their loan to ensure a clear understanding.
- Utilize credit underwriting techniques and sales tools.
- Manage the life cycle of the loan, including collections activities, complying with all laws and regulations.
- Maintain and the office payments records.
- Assist in the training and development of new hires, as well as supporting team members in complex transactions.
Benefits Advisor
Combined Insurance
Edison, USA
02.2020 - 01.2022
- Contributed to the profitability of the company by meeting and exceeding sales goals by 20%.
- Identified and set up 2 New group accounts monthly by prospecting new businesses.
- Implemented Individual and team marketing strategies to promote company products.
- Increased referrals by 50% by assisting existing customers with claims and effective follow up.
Branch Service Manager
Valley Bank
Englewood, USA
04.2019 - 11.2019
- Strengthened a low performing branch and turned into a profitable one through proper planning, goal setting, and continued progress monitoring.
- Significantly increased branch client experience goals as well as improved associates ranking by 20%.
- Retained and deepened banking relationships with existing customers and new desirable customers.
Branch Supervisor
Popular Bank
Brooklyn, USA
02.2018 - 01.2019
- Performed random audits to monitor internal and external frauds and suspicious activities.
- Resolved customer concerns through proper research and prompt follow up.
- Decreased 75% of banking center losses by effectively following operational processes and new account review.
- Coached, motivated and managed to create and maintain a positive environment and high employee retention.
Insurance Representative
Schmitt Sussman Enterprises Inc.
Brooklyn, USA
02.2017 - 01.2018
- Surpassed sales goals through proper planning and identifying client needs.
- Delivered daily support to credit union members by educating and cultivating partnerships with branch staff.
- Built a strong customer base by uncovering opportunities with local businesses and organizations.
Concierge Sales Executive
Time Warner Cable\Spectrum
New York, USA
11.2015 - 02.2017
- Increased individual sales and retention goals within an assigned territory by 60%.
- Collated required information and delivered detailed presentations on products and services providing transparency for prospects.
- Established and maintained relationships with prospective customers to generate sales and maximize revenue.
Financial/Insurance Sales Professional
New York Life
New York, USA
07.2014 - 11.2015
- Created and customized a variety of financial products based on client needs and suitability.
- Reviewed clients current internal and external insurance policies and introduced a line of best fit products to build client portfolio.
- Developed and executed sales plans and managed sales cycles from prospecting, networking and follow up.
Branch Manager II
Capital One Ban
New York, USA
12.2010 - 05.2014
- Leveraged core strengths and connections to develop new business, establish lasting banking relationships and secure strategic alliances.
- Steered efforts towards development of branch sales and execution of operational audits to maintain accuracy and consistency.
- Increased average sales volume by 100% within one year by revamping retail and sales strategies.
- Motivated and inspired direct reports to ensure a positive learning environment and morale by implementing rewards and recognition plans.
Education
A.S. - Business Administration
Borough of Manhattan Community College
New York, NYSkills
- Banking
- Insurance sales
- Bilingual
- Management
- Customer education
- Sales Planning & Management
- Account Management
- Branch Operations Management
- Risk Management
- Consultative Sellingg
- Client relations
- Relationship selling
- Complaint resolution
- Upselling and cross selling
- Pipeline management
- Team Leadership
- Strategic planning
Certification
Life Insurance, Property & Casualty, 01/20, 01/22
Languages
Spanish, Expert
Timeline
Senior Consumer Loan Sales Specialist
Springleaf Financial/ One Main Financial
03.2021 - Current
Benefits Advisor
Combined Insurance
02.2020 - 01.2022
Branch Service Manager
Valley Bank
04.2019 - 11.2019
Branch Supervisor
Popular Bank
02.2018 - 01.2019
Insurance Representative
Schmitt Sussman Enterprises Inc.
02.2017 - 01.2018
Concierge Sales Executive
Time Warner Cable\Spectrum
11.2015 - 02.2017
Financial/Insurance Sales Professional
New York Life
07.2014 - 11.2015
Branch Manager II
Capital One Ban
12.2010 - 05.2014
A.S. - Business Administration
Borough of Manhattan Community College
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