Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline

Rina Jimenez

Riverside,CA

Summary

A strong and passionate leader who is dedicated to streamline operations in order to promote efficiency.

Overview

14
14
years of professional experience

Work History

Market Sales Executive

Hertz Car Rental
03.2020 - 02.2024
  • Increased revenue by 15k-30k monthly through effective account relationships with local body shops, dealerships, airports, and delivery service providers
  • Collaborated with local Hertz offices total of 20 locations to facilitate business execution
  • Boosted team productivity by providing direct communication, training and, sales blitz with local office team members
  • Enhanced customer satisfaction by streamlining communication and improving response times.
  • Provided solutions to complex problems, resulting in satisfaction and trust of accounts.
  • Conducted regular meetings with teams to discuss issues, low performers, concerns and updates.
  • Increased revenue through effective account wins
  • Established long-term client relationships through consistent delivery of high-quality products and services.

Branch Manager

Hertz Car Rental
06.2015 - 03.2020
  • Responsible for the overall delivery of the Hertz product
  • Developed strong relationships with clients, resulting in increased loyalty and repeat business.
  • Supervised a team of 5-7 employees and fostered a positive work environment.
  • Participated in outside sales events to promote more business
  • Completed scheduling and approving payroll through the Kronos system and ADP.
  • Trained employees on proper procedures and strategies to improve productivity.
  • Performed monthly employee reviews
  • Established best practices for resolving client issues quickly while maintaining high standards of professionalism.
  • Met deadlines by proactively managing individual and team tasks on a timely manner.
  • Reduced staff turnover with effective training programs and employee support initiatives.

Manager Trainee

Hertz Car Rental
08.2010 - 06.2015
  • Ensured positive customer service at the time of the rental and trained on how to meet sales by connecting with customers
  • Enhanced team performance by meeting individual sales goals by selling products and services to customers top 5 performer of Orange county
  • Provided excellent customer service and made sure customers' needs were met
  • Pursued every opportunity to learn about Hertz business at all levels and improve team member support.

Education

Bachelor of Arts - Sociology

University of California, Riverside, Riverside, CA
05.2010

Skills

  • Operations Management
  • Interpersonal Skills
  • Efficient in Microsoft Word
  • Customer-Oriented
  • Supportive team Leader
  • Administrative Skills
  • Problem Resolution
  • Embrace teamwork

Accomplishments

  • Developed and trained employees to managers
  • Top branch 4 months consecutively out of 330 locations in Southern California
  • Advanced knowledge of business and management principles (budgeting, strategic planning, resource allocation, and human resource)
  • Leadership values (commitment to customers, absolute accountability for business results, and passion for the success of people.)

Languages

Spanish
Professional Working

Timeline

Market Sales Executive - Hertz Car Rental
03.2020 - 02.2024
Branch Manager - Hertz Car Rental
06.2015 - 03.2020
Manager Trainee - Hertz Car Rental
08.2010 - 06.2015
University of California, Riverside - Bachelor of Arts, Sociology

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Rina Jimenez