Rina Schnaufer RN BS
Rochester,NY
Summary
Experienced in communication and management skills that require the finesse in light of the topic of health. Represented in management, direct patient care, patient education, sales and from the medical affairs department. It is essential to always remember that doing business means working with people as well as with a product or service. Always strive for excellence in life; Continually work to develop stronger interpersonal skills, alongside of advancing clinical knowledge and business acumen.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Senior Field Nurse Educator
IQVIA
03.2019 - Current
- Multiple Sclerosis certified.
- In-home and virtual education of patients and caregivers on disease processes and medications.
- Enhanced patient and MD office satisfaction by building strong relationships and addressing individual concerns.
- Mentor to new hires.
- Established and represented on national patient education roundtables.
- Salesforce expertise team supporting field nurse team and collaborating with customer.
- Exceeded goals of patient visits, MD connections, actions of excellence throughout tenure
Injection Therapy Specialist / Nurse Educator
Syneos Health
08.2017 - 12.2018
- Followed all company policies and procedures to deliver quality work.
- Developed strong client relationships through consistent communication and attentive service.
- Primary consultant with Israeli software firm for new F2F platform embedded into Salesforce.
Clinical Science Specialist
QuintilesIMS
03.2016 - 12.2016
- Medical Affairs Division.
- Scientific peer-to-peer resource to external disease experts and internal customers.
- Compliantly train and collaborate with cross functionally with internal customers on key scientific and medical topics - DVT/PE; DM
- Responded to AE and MD inquiries outside commercial scope - Increased customer satisfaction by reviewing and resolving issues.
Senior Sales Specialist
Inventiv Health
02.2012 - 02.2016
- Collaborated with cross-functional teams to develop customized solutions for key accounts, enhancing customer satisfaction.
- Launch and re-launch OTC product for Johnson and Johnson
- Northeast Team Olympic Champion for leading sales team to exceed quarterly sales goals. National recognized at yearly POA meetings for top 1% standing
- In-house Management Training - Hire-Interview/PIP/FCR Leadership Development Program - Coaching/FCR training Regional coach; New hire mentor
- Salesforce specialist; Pilot program tester
- Representative at National and Local AAP conferences; Pediatric Team Advisory Board.
Telehealth Department Manager / Discharge Planner
HCR Home Care
06.2008 - 03.2013
- Communicated with managers of other departments to maintain transparency.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Representative on Community Health 2020 Commission with Finger lakes Health Association - collaborative effort for improved performance of health system.
- Outreach to community and field staff to educate
and for growth of Telehealth Department - Internal and external trainings/conferences for
educational support: diabetes and CHF - Continual achievement of goal - decreased
re-hospitalization rates and optimize resource
utilization of highest risk patients.
Analyzed and presented ROI for department
expansion. Negotiation of contract for additional
monitors to meet within budgetary constraints.
Senior Sales Representative
GlaxoSmithKline Pharmaceuticals
- District point person for Cardiovascular - Metabolic (CHF/MI/HTN/Diabetes) Specialist team and educational programs/CEE
- Top 10% standing
- Mentored junior sales representatives, improving overall team performance and productivity.
Lead Health Promotion Nurse
Monroe County Long Term Care Program Inc.
- A Randomized Controlled Trial of Primary and Consumer-Directed Care of People with Chronic Illnesses No. 95-C-90467/2-01
- Clinical representative in grant development and
updates - Author of coaching manual and self-care manual
used in intervention - New staff and off-hour coverage team orientation
Education
Bachelor of Science - Nursing
University of Rochester
Rochester, NY05.1994
Bachelor of Science - Business Management
University of Albany
Albany05.1987
Skills
- Clinical judgment; Disease Specialization
- Presentation Skills
- Patient Education
- Health Promotion
- Coaching and Mentoring
- Teamwork and Collaboration
- Strategic Planning; Problem Solving
- Salesforce Proficiency
Certification
- NYS Licensed Register Nurse - 462771-1
Timeline
Senior Field Nurse Educator
IQVIA
03.2019 - Current
Injection Therapy Specialist / Nurse Educator
Syneos Health
08.2017 - 12.2018
Clinical Science Specialist
QuintilesIMS
03.2016 - 12.2016
Senior Sales Specialist
Inventiv Health
02.2012 - 02.2016
Telehealth Department Manager / Discharge Planner
HCR Home Care
06.2008 - 03.2013
Senior Sales Representative
GlaxoSmithKline Pharmaceuticals
Lead Health Promotion Nurse
Monroe County Long Term Care Program Inc.
Bachelor of Science - Nursing
University of Rochester
Bachelor of Science - Business Management
University of Albany