Rina Tomatsu
Irvine,CA
Summary
With over 2.5 years of experience as a cashier, I have developed strong skills in managing transactions and delivering exceptional customer service. My excellent memory allows me to understand regular customers' preferences and quickly learn job responsibilities. I have also acquired foundational knowledge in hospitality and leadership through my coursework. I am adept at adapting to diverse needs and creating positive customer interactions. I am eager to leverage my experience and skills to contribute effectively at Starbucks.
Overview
2025
2025
years of professional experience
Work History
Cashier
Orange Coast College
Costa Mesa, California
11.2021 - 05.2024
- Assisted customers with menu selections, meal options, and special requests.
- Accurately processed cash and credit transactions.
- Provided excellent customer service by assisting customers with their orders and resolving any issues.
- Managed the cash register, ensuring correct change and balancing daily cash drawers.
- Maintained cleanliness and organization of the cashier station.
- Assisted with inventory management and restocking supplies as needed.
Event Staff Volunteer
Orange Coast College
Costa Mesa, CA
- Managed registration and check-in processes for event attendees.
- Provided guidance and directions to guests, ensuring a smooth event experience
- Addressed inquiries and requests from attendees, delivering effective solutions.
- Coordinated with team members to facilitate event setup and teardown.
- Assisted with various logistical tasks to ensure the event ran efficiently.
Education
Associate of Science - Flight Attendant
Orange Coast College
Costa Mesa, CA03-2024
Skills
- Customer Service
- POS Systems
- Product Recommendations
- Multitasking
- Communication Skill
- Team Collaboration
- Flexibility
Languages
English
Professional
Japanese
Native/ Bilingual
Timeline
Cashier
Orange Coast College
11.2021 - 05.2024
Event Staff Volunteer
Orange Coast College
Associate of Science - Flight Attendant
Orange Coast College
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