Rinal Kumar

• Processed high-volume payment transactions with accuracy and efficiency.
• Collaborated with cross-functional teams to resolve payment discrepancies.
• Developed and maintained comprehensive documentation for payment procedures.
• Analyzed transaction data to identify trends and improve processes.
• Led initiatives to streamline payment workflows, enhancing overall efficiency.

· Communicated with insurance providers to resolve denied claims and resubmitted.

· Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.

· Liaised between patients, insurance companies, and billing office.

· Trained new employees on multiple medical billing programs and data entry software.

· Prevented financial delinquencies by working closely with managers to resolve billing issues before becoming unmanageable.

· Prepared billing statements for patients and verified correct diagnostic coding.

· Verified insurance of patients to determine eligibility.

· Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.

· Adhered to established standards to safeguard patients' health information.

· Filed and updated patient information and medical records.

· Reviewed patient diagnosis codes to verify accuracy and completeness.

· Delivered timely and accurate charge submissions.

· Used data entry skills to accurately document and input statements.

· Collaborated with customers to resolve disputes.