Rinaldo Rivera
Bayonne,NJ
Summary
Human Resources Professional and U.S. Army Veteran and 24 years of experience interacting and collaborating with multiple levels of management and diverse cultural audiences. Achieved measurable results while leading teams of 20+ personnel in dynamic and fast-paced environments. Ability to improve compliance, reduce risk, create performance management initiatives, resolve conflict, empower employees, and increase employee morale. A practical and confident communicator willing to take risks to build partnerships and establish solid and persuasive negotiating skills. Identifies and analyzes trends, recommends learning and development opportunities for staff, enhances the training design process, and coordinates/delivers transferable training for staff and supervisors/managers. Currently holds an active Secret Security Clearance.
Overview
11
11
years of professional experience
Work History
Military Equal Opportunity Advisor
US Army Communication-Electronic Commander
Aberdeen Proving Ground, MD
09.2020 - 02.2024
- Oversaw the Equal Opportunity Program for a division of an organization with an employee population of over 9000 people dispersed throughout 19 states and multiple foreign countries.
- Directed the implementation of annual special observances that enhanced employee understanding of the contributions, customs, and beliefs of cultures across the Department of Defense.
- Conducted climate surveys, focus groups, and interviews to help identify and monitor equal opportunity goals and the effectiveness of initiatives, programs, and training.
- Developed and established excellent relationships and cooperative agreements for outreach and partnerships with local community resources; ( League of United Latin American Citizens (LULAC), Federal Asian Pacific American Council (FAPAC), National Association for the Advancement of Colored People (NAACP), and the Association of American Indian Affairs (AAIA).
- Prepared and submitted numerous weekly and monthly command reports.
- Conducted Staff Assistance Visits at field units to evaluate EO Program management and execution.
- Assessed the organization’s climate by conducting formal surveys and interviews and facilitated focus group discussions on areas of concern.
- Collected, organized, analyzed, and interpreted demographic data to better inform commanders and supervisors on the thoughts, opinions and attitudes of soldiers and employees.
- Ensured that all subordinate units established Special Emphasis Programs to include Hispanic Heritage Program, African American History Program, Asian American/Pacific Islander Heritage Program, Native American Heritage Program, and complaints resolution.
- Processed EO Complaints and violations, interviewed the aggrieved and complainants, and advised them on their rights IAW AR 600-20. Reviewed investigation results and provided comprehensive written opinions on the suitability of findings.
- Collaborated and partnered with interagency offices to mitigate and eliminate EO violations. Reduced formal EO case submissions through mediation and team building initiatives. Served as change agent for commander, advising on methods to change culture of organization.
- Managed, processed, and reviewed all informal and formal complaints of discrimination and sexual harassment generated within the command in accordance with the applicable regulations.
- Assisted the Investigating Officers (IO) in preparing questions for EO complaint investigations, made recommendations on IO findings, and provided feedback, guidance, and written summaries to multiple echelons of command level assessment, to improve work environment.
Senior Human Resources Manager
US Army 716th Military Police Battalion
Fort Campbell, KY
02.2019 - 10.2020
- Accountable for supervising the preparation and processing of personnel accounting and strength management reports, awards and decorations, and requests for evaluations and promotions.
- Managed the battalion leaves and passes program, line of duty determinations, MILPRE data and information management, transition processing, service member information files, and battalion administration. Responsible for the maintenance of $32,000 of MTOE equipment.
- Possessed the knowledge of principles and processes for providing customer and personal services for an organization of over 800 Soldiers. Advised senior management on complex human resources matters, using integrity and honesty that was respected by all Soldiers in the organization.
- Created an atmosphere of teamwork amongst all subordinate Soldiers within the Battalion S-1. Customer service knowledge includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Applied critical thinking skills to determine how internal systems should work and how changes in conditions, operations, and the environment will affect outcomes. Identified measures or indicators of system performance and the actions needed to improve or correct performance relative to the goals of each system.
- Considered the relative costs and benefits of potential actions to choose the most appropriate one.
- Motivated, developed, and directed Soldiers in a high-stress environment, identifying the best Soldier for the task.
- Researched and interpreted Army laws and regulations to advise the Command Team on the best action.
- Supervised and performed day-to-day administrative tasks such as maintaining information files and processing paperwork.
- Scheduled events, programs, and activities, as well as the work of others.
- Supervised and performed quality control of all personnel actions in the human resources office using attention to detail, including awards, leaves and passes, finance, evaluations, personal actions, movement orders, and promotions.
- Assisted transitioning Soldiers with procedures for using SFL-TAP programs and instructed Soldiers on requesting medical records and administrative evidence for filing a disability claim. Reviewed daily reports from each organization department for accountability and attendance and prepared in-depth reports for senior management.
- Demonstrated excellent interpersonal, oral, and written communication skills by organizing and managing presentations on all current and future human resources operations for senior management.
- Expertly utilized several Army human resources automated databases and programs, including eMILPO, iPERMS, GEARS, Web EDAS, EES, and ERS, and conducted all required training for IPPS-A fielding and implementation.
- Created a leave control log and tracking system to ensure all documents were processed and inquired about documents not completed promptly.
- Conducted daily meetings with the Battalion Sergeant Major for all current and future human resources operations.
- Conducted weekly meetings with the Battalion Sergeant Major to advise him on the organizational structure and discuss future workforce decisions.
- Transmitted weekly updates to each location within our command of Soldiers delinquent on DD 93, record reviews, and briefed the Battalion Command Sergeant Major monthly on any delinquencies.
- Trained seven Soldiers and one junior Sergeant on conducting record reviews and analyzing the data to ensure Soldiers were complete.
- Ensured that excellent customer service was maintained so the Soldiers felt their human resource needs were a mission priority and interpreted Army laws and regulations to advise senior leadership on the best course of action.
- In-processing Soldiers includes gathering all documents, including Permanent Change of Station(PCS) Orders, DA 31, DD 93, etc., and building a digital SMIF file for each Soldier arriving to the organization. Once complete, coordinate with the Garrison MPD to ensure that each Soldier has in processed the installation, as well as the Unit. Out-processing includes tracking the loss rosters and informing Soldiers when each is put on assignment orders. Ensured each Soldier submits their Levy Packet and all other required documentation to the Garrison MPD in order to receive their PCS Orders.
Human Resources Supervisor
US Army 101st HR, 101St Sustainment Brigade
Fort Campbell , KY
10.2017 - 05.2019
- Served as the 138th Theater Gateway Supervisor for the 101st Humans Resources platoon.
- Responsible for moving military personnel and civilians in and out of the Southwest Asia area of operations at Camp Arifjan and setting up and operating mobile gateways throughout Kuwait.
- Responsible for processing incoming personnel into the theater, redeploying personnel out of the theater, briefing them, providing customer service and support, and ensuring their monetary entitlements and benefits are begun when arriving in the theater.
- Establishing and maintaining theater personnel accountability for all transiting Soldiers. Coordinated with financial management units to forward manifest entries to initiate deployed financial entitlements.
- Processed units and individuals, DTAS data integration, and ensured both the database and processing S-1s received complete data.
- Served as the operations supervisor that consisted of 82 Soldiers, principal assistant to the Operations Officer, Commander, and the First Sergeant.
- Developed, managed, and tracked all operation orders (OPORD) and tasked; scheduled all schools, maintained training records, and managed the unit training program; utilized programs such as ATRRS, and DTMS database systems.
- Prepared training schedules, risk management worksheets, operations orders, and training meetings.
- Encouraged open communication with the full-time staff, ensuring training products were always updated and ready.
- Established as the Casualty Assisi Officer (CAO), aiding the primary next of kin and other persons designated to receive benefits.
Team Leader/ Custodian of Postal Effects(COPE)
259th HR Company, STB, 25th ID
Schofield, HI
08.2015 - 10.2017
- Served as a Team Leader and Custodian of Postal Effects (COPE) for an Army Post Office in support of Operations Atlantic Resolve and European Reassurance for three Army Post Offices (APOs) in Bulgaria and Romania.
- Responsible for supervising five Mail Clerks and ensures that proper procedures for receiving, recording, processing, and delivering various types of mail are followed.
- Oversaw the processing of over 42,251 pieces of mail weighing in excess of 262,886 pounds with zero incidents or mail infractions.
- Ensured proper security is maintained during mail delivery to and from the post office and unit mailrooms. Verified that associated forms are complete and accurate.
- Routinely spot-checks directory files for proper maintenance.
- Spot checks mail receiving directory service for appropriate endorsements and ensures mail not authorized directory service receives adequate disposition.
- Ensured a clear understanding of postal mission capabilities down to the lowest level via weekly briefs to units and post command.
- Provided expert personnel accountability, casualty, and logistical support during quarterly Brigade and Battalion training exercises.
- Provided weekly postal training which significantly enhanced the effectiveness of postal teams in Bulgaria and Romania and created an environment that fostered learning, teamwork, and excellence in order to accomplish missions.
- Effectively delegated authority; empowered subordinates by creating opportunities for mail clerks to manage post office operations.
- Ensured periodic inspections are conducted properly and that follow-up action is accomplished. Responsible for the overall security of the mailroom.
- Exercises judgment and discretion in choosing and selecting proper measures from various procedural guides.
- Provided supervision and instruction which resulted in a 98% average pass rate during the annual post office inspections in 2016, leading to the team achieving the highest mail processing rate in all of United States Army Europe.
- Implemented the first Pitney Bowes system in the Bulgaria APO, which resulted in a 25 percent increase in postal revenue.
- Conducted weekly meetings with the Company First Sergeant and Commander to advise them on the organizational structure and discuss future manpower decisions.
Human Resources Specialist
US Army, Vilseck Germany
, APO
05.2013 - 05.2015
- Human Resources Sergeant supporting over 1,500 Soldiers, Family and Civilian members; supports a Brigade HHC and five subordinate Battalions with a TO&E and IDA consisting of 22 locations in Germany, Italy, Belgium and the Netherlands; responsible for personnel actions, awards, evaluations, promotions and Unit Status Report (USR); serves as the Brigade Personnel Automation Section Chief (PAS); monitors all personnel accountability reports and electronic military personnel office (eMILPO) functions and transactions.
- Served as the Brigade S-1 NCOIC during supervisor absence; became a subject matter expert for RAPIDS, the HR Metric and the Sponsorship program.
- Ensured the entire platoon attended SHARP themed events and training; fostered a secure and professional work environment free of any form of harassment.
- Expertly managed the collection and accountability of over $10,000 of donations to the Army Emergency Relief (AER) and the Combined Federal Campaign (CFC).
- Conducted and performed monthly drug testing for an organization of over 500 Soldiers. Demonstrated excellent interpersonal communication skills, oral communication and written communication by preparing and managing presentations on all current and future human resources operations to senior management.
- Conducted daily meetings with the organization's senior advisor for all current and future human resources operations.
- Conducted weekly meetings with the organization's senior advisor to advise him on the organizational structure and discuss future manpower decisions.
- Researched and interpreted Army laws and regulations in order to advise senior leadership on the best course of action.
- Demonstrated attention to detail by performing quality control of all personnel actions for an organization of over 2000 civilians and Soldiers.
- Conducted performance appraisals on all employees in the personnel office and gave guidance on how the individuals could improve and develop.
- Created and managed the accountability and maintenance of all personnel records within the organization.
- Created an automated records system within the organization sorted by either alphabetical or numerical order. Utilized several Army human resources automated databases and programs to include: eMILPO, !PERMS, EDAS, and Web EDAS.
Education
Some College (No Degree) - Human Resources
American Military University
WVSkills
- Training Development
- Logistics Operations
- Event Coordination
- Program Management
- Organizational Development
- Policy Implementation Revision
- Public Speaking
- Files Record Management
- Verbal Written Communications
- Team Collaboration
- Team building
- Self Motivation
Timeline
Military Equal Opportunity Advisor
US Army Communication-Electronic Commander
09.2020 - 02.2024
Senior Human Resources Manager
US Army 716th Military Police Battalion
02.2019 - 10.2020
Human Resources Supervisor
US Army 101st HR, 101St Sustainment Brigade
10.2017 - 05.2019
Team Leader/ Custodian of Postal Effects(COPE)
259th HR Company, STB, 25th ID
08.2015 - 10.2017
Human Resources Specialist
US Army, Vilseck Germany
05.2013 - 05.2015
Some College (No Degree) - Human Resources
American Military University
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