RINALDO JR. RIVERA
Bayonne,USA
Summary
Experienced Human Resources Professional and U.S. Army Veteran with a successful track record collaborating with diverse cultural audiences and multiple levels of management. Demonstrated leadership overseeing teams of 20+ personnel in fast-paced environments, resulting in measurable achievements. Skilled in improving compliance, reducing risk, implementing performance management initiatives, resolving conflicts, empowering employees, and boosting morale. A practical and confident communicator willing to take calculated risks to establish strong partnerships and possesses persuasive negotiating skills. Proficient in identifying and analyzing trends, recommending learning and development opportunities for staff, enhancing training design processes, and delivering comprehensive training for both staff and supervisors/managers. Currently holds an active Secret Security Clearance.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Equal Opportunity Advisor & Program Manager
United States Army
10.2020 - 06.2024
- Serviced a population of 6,300 Army personnel, Department of the Army Civilians, Family members, and other contingent workers directly impacting readiness by emphasizing the need for commitment to maintain a workplace environment that rejects behaviors and attitudes that promote discrimination, sexual harassment, and sexual assault
- Advised two Executive Leaders on Equal Opportunity (EO) laws, policies, and procedures while supporting all assigned Army personnel, Department of the Army Civilians, and their Family members across seven installations
- Supervised two installation-level EO programs concurrently, providing client support to four additional organizations
- Provided Equal Employment Opportunity (EEO) assistance to 12 organizations across the installation; Coordinated with the Inspector General’s office to conduct and review climate surveys and brief Action Plans to senior leaders
- Managed the drafting of EO policies and Sexual Harassment/Assault Response and Prevention program policy; trained faculty on Army and organizational policies
- Forecasted and managed a $40K annual budget for special ethnic observances, EO course certification materials, and applications; Created a spending plan to provide funding streams for personnel, training aids, and resources
- Monitored and assessed training goals and effectiveness, and prepared quarterly training updates for the installation senior leaders to ensure program compliance with Army policy
- Developed Quarterly Narrative Statistical Reports and annual assessments to provide Senior Commander with trends, analysis, and recommendations on prevention of discrimination, sexual harassment, and sexual assault
- Led an organization inspection team and Conducted Staff Assistance Visits to evaluate units, document discrepancies in functional categories and critical areas, and advise leadership on appropriate policy, Army Regulations, and personnel policy guides to bring their programs in compliance
- Maintained daily communication and bi-weekly conferences/teleconferences also used as a training tool to enhance knowledge and skills of subordinate commands
- Led an Integrated Project Team (IPT) meetings to ensure proper planning and assets are available for events such as facilities, decorum, catering, entertainment, transportation, location, invitee list of special guests, and equipment
- Developed and promoted program publicity materials in accordance with approved EO campaign messaging, utilizing appropriate mediums for promotional efforts
Senior Human Resource Manager
United States Army
05.2019 - 10.2020
- Supervised the preparation and processing of personnel accounting and strength management reports, awards and decorations, and requests for evaluations and promotions
- Supervised and performed day-to-day administrative tasks such as maintaining information files, processing paperwork, and scheduling events, programs, and activities, as well as the work of others
- Managed the leaves and passes program, line of duty determinations, MILPER data and information management, transition processing, service member information files, and battalion administration
- Provided exceptional customer and personal services for an organization of over 800 Army personnel, earning recognition for outstanding service delivery
- Advised senior management on complex human resources (HR) matters, utilizing integrity and honesty that was respected by all Soldiers in the organization
- Researched and interpreted Army laws and regulations to advise the command team on the best course of action, ensuring compliance and adherence to legal standards
- Supervised and performed quality control of all personnel actions in the human resources office, ensuring accuracy and efficiency in awards, leaves and passes, finance, evaluations, personal actions, movement orders, and promotions
- Assisted transitioning Soldiers with procedures for using the Soldiers for Life-Transition assistance Program (SFL-TAP) and instructing Soldiers on requesting medical records and administrative evidence for filing a disability claim, providing crucial support during the transition process
- Reviewed daily reports from each department of the organization for accountability and attendance and prepared in-depth reports for senior management, demonstrating strong analytical and reporting skills
- Successfully reorganized and prequalified HR teams upon returning from deployment, enhancing company capabilities and operational efficiency
- Streamlined onboarding procedures to reduce the time to train new team members and developed a comprehensive training program to ensure all team members had the necessary skills and knowledge, contributing to improved team performance and employee satisfaction
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
Human Resources Platoon Supervisor and Operations Supervisor
United States Army
10.2017 - 05.2019
- Serves as the Human Resources and Operations Supervisor for 101st Human Resources Company consisting of 82 Army personnel
- Operated as the principal assistant to executive and senior leadership in all matters concerning operations, training, legal, logistics, and support of unit missions
- Demonstrated exceptional leadership by overseeing movement of military personnel and civilians in and out of Southwest Asia area of operations at Camp Arifjan, setting up and operating mobile gateways throughout Kuwait, and ensuring seamless logistical support
- Managed and tracked all operation orders (OPORD), scheduled schools, maintained training records, and supervised applatoon of 30 soldiers, skillfully overseeing daily operations, training, and performance evaluations
- Spearheaded the installation, maintenance, and construction of human resources services, ensuring seamless operational efficiency and contributing to 15% increase in overall reliability
- Advocated for improved relationships with suppliers and optimized materials management activities, including scheduling, purchasing, contract manufacturing, inventory planning, warehousing, supplier performance measurement, and indirect material management
- Implemented comprehensive training programs that significantly enhanced skills and preparedness of personnel, demonstrating exceptional capacity to lead and inspire diverse team, effectively manage resources, and uphold high morale
- Expertly resolved workplace grievances, fostering positive working environment and reducing conflict by 30%
- Oversaw daily operations of department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Leader/Custodian of Post Effects
United States Army
10.2014 - 10.2017
- Served as a Team Leader and Custodian of Postal Effects for an Army Post Office in support of Operations Atlantic Resolve and European Reassurance for three Army Post Offices (APOs) in Bulgaria and Romania
- Supervised five mail clerks and ensured proper procedures for receiving, recording, processing, and delivering various types of mail were followed
- Oversaw the processing of over 42K pieces of mail weighing more than 262K pounds with zero incidents or infractions
- Ensured proper security was maintained during mail delivery to and from the post office and unit mailrooms and verified that associated forms were complete and accurate
- Spot-checked directory files for proper maintenance and mail receiving directory service for appropriate endorsements; ensured mail not authorized directory service receives adequate disposition
- Provided expert personnel accountability, casualty, and logistical support during quarterly training exercises
- Provided weekly postal training which significantly enhanced the effectiveness of postal teams in Bulgaria and Romania and created an environment that fostered learning, teamwork, and excellence to accomplish missions
- Delegated tasks and empowered subordinates by creating opportunities for mail clerks to manage post office operations
- Ensured periodic inspections were conducted properly and that follow-up action was accomplished
- Provided supervision and instruction which resulted in a 98% average pass rate during the annual post office inspections in 2016, leading to the team achieving the highest mail processing rate in all United States Army Europe
- Implemented the first Pitney Bowes system in the Bulgaria APO, which resulted in a 25% increase in postal revenue
- Managed administrative functions to support assigned work groups, including maintaining branch files, updating project and budget information, tracking deadlines, organizing conference and meetings, processing expense reports, and ensuring timely responses to information and data requests
- Identified team weak points and implemented corrective actions to resolve concerns.
- Led cross-functional teams to achieve company-wide goals, fostering a culture of collaboration and innovation.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
Education
Business Administration - Human Resource Management
American Military University
Charles Town, WV01.2021
Skills
- Logistics Operations
- Program Management
- Organizational Development
- Policy Implementation / Revision
- Public Speaking
- Verbal / Written Communications
- Microsoft Office
- Inclusive leadership
- Employee Relations
- Training facilitation
- Cross-cultural communication
- Teamwork and Collaboration
- Time Management
- Diversity awareness
Certification
- Defense Equal Opportunity Management Institute (DEOMI)-2021
- Senior Leader Course
- Advanced Leader Course
- Basic Leadership Course
- Battle Staff Course
- Equal Opportunity Advisor Course
- Equal Opportunity Leaders Course
- Human Resources Course
- Sexual Harassment Assault Response and Prevention Course
- Casualty Assistant Officer/Casualty Notification Officer Course
- Basic Marking Course
- Project Management Course
Technicalcompetencies
Microsoft Office (2016, MS 365), Access, Word, Excel, PowerPoint, OneNote, Outlook, Project, Publisher, InfoPath, SharePoint, Google Documents, Mac, Microsoft Windows (XP, Vista), Windows 10, 60-80 words per minute
Languages
Spanish
Professional Working
Timeline
Equal Opportunity Advisor & Program Manager
United States Army
10.2020 - 06.2024
Senior Human Resource Manager
United States Army
05.2019 - 10.2020
Human Resources Platoon Supervisor and Operations Supervisor
United States Army
10.2017 - 05.2019
Leader/Custodian of Post Effects
United States Army
10.2014 - 10.2017
Business Administration - Human Resource Management
American Military University
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