Rinda Por
Fate,TX
Summary
Quality Assurance Professional experienced in monitoring and coordinating quality assurance processes. Achieved compliance with global standards while enhancing customer service through meticulous documentation and optimization of quality processes. Dedicated to driving continuous improvement and ensuring defect-free product production.
Overview
20
20
years of professional experience
Work History
Compliant Processing Analyst I
Allergan
Fate, USA
08.2022 - Current
- Ensure complaint records meet global requirements.
- Product complaint documentation, investigation, and review of all nonmedical complaint content. Conducted reviews of medical complaints related to non-medical quality issues.
- Reviewed complaint documentation for adherence to Good Documentation Practices, GMP, and GCP. Verified complaint files for regulatory compliance.
- Coordinated return samples for investigation and managed follow-up activities, including product replacement, complaint categorization, and CAPA.
- Identified events that may require reporting to regulatory authorities. and notification to appropriate functional groups and management.
- Interfaced with third party manufacturers, healthcare professionals, public, internal customers, and regulatory agencies to facilitate effective communication and resolution of complaints.
National Regional Certified Medical Assistant
Neurology Consultants of Dallas
Dallas, USA
01.2022 - 08.2022
- Assisted with patient care by rooming patients, taking vital signs, and documenting information for accurate medical records.
- Supported physicians by preparing and assisting in various medical procedures.
- Provided vaccinations to patients to ensure their immunization needs were met.
- Requested and obtained medical records from other facilities to ensure continuity of patient care.
- Facilitated communication by faxing orders and referrals to support patient care.
- Provided instruction on proper injection medication administration to patients.
- Requested medical records from previous providers to ensure seamless patient care.
- Acquired medical records from other facilities to maintain comprehensive patient information.
- Faxed orders and referrals promptly to facilitate timely patient treatment.
Medical Assistant
Health Partners ENT
St. Paul, USA
10.2018 - 01.2019
- Supported physicians by assisting with procedures and performing various patient care tasks.
- Streamlined patient records management using Epic software.
- Provided instruction on injection medication administration to enhance patient understanding and adherence.
- Educated patients to improve understanding of injection medication use.
- Delivered vaccinations to enhance patient immunity and protect public health. to enhance patient health and safety.
Team Lead and Fab Operator
Polar Semiconductor
Bloomington, USA
08.2006 - 11.2017
- Collaborated with supervisors on reports to ensure accuracy of material inventory.
- Oversees and manages a team of six ensuring that the team adheres to the policies and procedures.
- Train and mentor new employees and become a source of knowledge on the production process.
- Establishes and maintains a high-quality standard by consistently meeting quality expectations and engaging team members to do the same.
- Established high-quality standards by consistently meeting expectations and engaging team members in quality initiatives.
Education
MASTER OF SCIENCE - HEALTHCARE ADMINISTRATIVE
RASMUSSEN UNIVERSITY
BACHELOR OF SCIENCE - HEALTHCARE MANAGEMENT
RASMUSSEN COLLEGE
ASSOCIATE OF SCIENCE - MEDICAL ASSISTING
RASMUSSEN COLLEGE
Skills
- Regulatory compliance
- Quality assurance
- Problem-Solving skills
- Data analysis
- Assessing Information- Find, Evaluate and Choose
- Time management
- Problem-Solving skills
- Attention to detail
- Written and verbal communication
- Microsoft Office
- Patient care focused
- Quality assurance
Timeline
Compliant Processing Analyst I
Allergan
08.2022 - Current
National Regional Certified Medical Assistant
Neurology Consultants of Dallas
01.2022 - 08.2022
Medical Assistant
Health Partners ENT
10.2018 - 01.2019
Team Lead and Fab Operator
Polar Semiconductor
08.2006 - 11.2017
MASTER OF SCIENCE - HEALTHCARE ADMINISTRATIVE
RASMUSSEN UNIVERSITY
BACHELOR OF SCIENCE - HEALTHCARE MANAGEMENT
RASMUSSEN COLLEGE
ASSOCIATE OF SCIENCE - MEDICAL ASSISTING
RASMUSSEN COLLEGE