Rindy Chamberlain
Denison,TX
Summary
Field Operations Manager with extensive experience at C&C Industries, recognized for improving operational efficiency and building robust customer relationships. Expertise in project management and resource allocation, with a strong focus on conflict resolution and team coordination. Proven ability to drive projects to successful completion while maintaining safety compliance and quality standards.
Overview
33
33
years of professional experience
Work History
Field Operations Manager
C&C Industries, LLC
Layton, Utah
09.2018 - 12.2024
- Facilitated communication between crews, management, and clients for project alignment.
- Maintained inventory control and ensured proper usage of tools and resources.
- Engaged with customers onsite in order to gain better insight into their needs and expectations from our services.
- Provided technical assistance to field personnel as required.
- Implemented best practices in order to maximize efficiency of operations.
- Assessed operational performance of field employees and provided feedback for improvement.
- Maintained current knowledge of industry standards and regulatory requirements pertaining to the company's operations.
- Delegated work to staff, setting priorities and goals.
- Oversaw training programs to enhance team performance and operational efficiency.
OSP Site Supervisor
Fibertel,LLC
Springville, Utah
01.2018 - 09.2018
- Supervised daily operations for fiber optic installation projects.
- Coordinated with subcontractors to ensure project compliance and quality standards.
- Conducted site inspections to assess work progress and safety practices.
- Resolved on-site issues promptly to maintain workflow efficiency.
- Maintained accurate documentation of project timelines and resource allocation.
- Communicated regularly with clients regarding progress updates on projects as well as any changes or modifications needed.
- Participated in weekly meetings with contractors, subcontractors and other team members to discuss project plans and strategies.
- Monitored job progress, identified potential issues and developed resolutions in a timely manner.
- Set up and took down drilling rig and equipment.
- Defined and monitored personnel and project schedules to ensure on-time project completion.
- Allocated material and labor resources to promote on-time and under-budget project completion.
- Delegated work to staff, setting priorities and goals.
- Kept production team moving forward for progress in daily site operations.
- Monitored project progress to enforce adherence to deadlines and quality standards.
- Kept detailed progress records to hit strict deadlines and adjust plans.
- Reviewed project blueprints and specifications to determine number of workers needed to complete jobs.
Commercial New Construction Coordinator
Comcast, Xfinity
Salt Lake City, Utah
04.2010 - 01.2018
- Coordinated project schedules and timelines for construction initiatives.
- Managed communication between teams and contractors during project phases.
- Organized site inspections to ensure compliance with safety regulations.
- Maintained project documentation, including permits and contracts, for audits.
- Collaborated with engineering teams to resolve technical issues on-site.
- Assisted in budget preparation by providing input on resource allocation needs.
- Responded promptly to requests from clients concerning changes in scope or schedule due to unforeseen circumstances.
- Reviewed plans and specifications for accuracy prior to ordering materials or scheduling contractors.
- Conducted site visits to monitor progress of work performed by subcontractors.
- Organized and maintained project documents, drawings, specifications and reports.
- Coordinated and scheduled subcontractors to ensure completion of construction projects on time.
- Provided support services such as obtaining permits from local agencies when necessary.
- Ensured compliance with all local building codes, ordinances and regulations pertaining to construction activities.
- Developed cost estimates for labor, materials, equipment rentals and other related costs associated with construction projects.
- Managed daily operations of construction sites including safety inspections, material deliveries and quality control.
- Analyzed change orders submitted by subcontractors; negotiated prices and communicated results effectively with stakeholders.
- Interpreted blueprints accurately while providing technical advice and recommendations on constructability issues.
- Inspected buildings to determine quality of work and need for corrections to meet project standards.
- Arranged property repair requests with company-approved vendors.
- Monitored project progress to enforce adherence to deadlines and quality standards.
- Defined and monitored personnel and project schedules to ensure on-time project completion.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Kept detailed progress records to hit strict deadlines and adjust plans.
Comm Tech 5 OSP Maintenance
Comcast, Xfinity
Salt Lake City, Utah
07.2006 - 04.2010
- Conducted routine maintenance on cable and internet infrastructure.
- Diagnosed technical issues using advanced troubleshooting techniques.
- Collaborated with team members to optimize service delivery processes.
- Provided excellent customer service during on-site visits and consultations.
- Documented service calls and maintenance activities in company systems.
- Responded quickly to emergency situations involving communication system failures.
- Diagnosed hardware and software issues related to communication systems.
- Resolved customer complaints regarding communication system malfunctions or other issues.
- Conducted tests on communications systems to ensure optimal performance.
- Provided technical support for customers experiencing problems with their communication systems.
- Installed antennas, modems, routers, switches, multiplexers, hubs, and other network devices.
- Troubleshot complex technical issues related to communications networks and applications.
- Maintained records of all repairs, installations, and upgrades to communication systems.
- Provided recommendations on improving existing communication architecture designs.
- Laid out cabling plans and ran through buildings to desired locations.
- Logged service calls and closed work orders by recording issues resolved and services provided.
- Handled multiple simultaneous deployment projects against strict deadlines.
- Read and interpreted technical drawings, maps and blueprints prior to starting tasks.
- Provided installation, service and maintenance for broadband internet and digital telephone service.
- Provided on-call support for critical issues, ensuring high availability of telecommunications services.
- Upgraded telecommunications equipment and software to improve system capabilities and performance.
- Troubleshot complex network issues, resolving problems to minimize downtime.
- Performed routine system tests and analyzed results to ensure optimal network performance.
- Climbed poles and ladders to install, maintain or inspect equipment.
Comm Technician 3
AT&T Broadband
Salt Lake City, Utah
08.2001 - 07.2006
- Installed and repaired communication equipment across multiple facilities.
- Operated testing tools to ensure system functionality and reliability.
- Troubleshot and resolved technical issues related to networks and communications systems.
- Installed and tested new hardware components to ensure compatibility with existing systems.
- Installed, set up, and repaired devices and system components.
- Measured, cut, spliced and installed wires and cables.
- Provided installation, service and maintenance for broadband internet and digital telephone service.
- Logged service calls and closed work orders by recording issues resolved and services provided.
- Briefed customers on equipment, usage, and product specification.
- Read and interpreted technical documentation in order to accurately configure equipment.
- Ensured compliance with federal, state, and local regulations regarding telecommunications systems.
- Provided technical support and training to users on telecommunications equipment and software.
- Documented all installation and repair work, maintaining accurate records for future reference.
- Provided on-call support for critical issues, ensuring high availability of telecommunications services.
- Installed, maintained, and repaired telecommunications systems, including VOIP, analog, and digital phone systems.
- Climbed poles and ladders to install, maintain or inspect equipment.
- Ran wires between components and to outside cable systems.
- Demonstrated equipment to customers and explained use, responding to inquiries or complaints.
- Tested connections to verify power supplies and communication link functionality.
Construction Supervisor
Classic Drywall Systems
Lehi, Utah
09.1991 - 07.2001
- Supervised daily construction activities and ensured compliance with safety regulations.
- Coordinated project schedules and allocated resources effectively among teams.
- Trained and mentored junior staff on best practices in drywall installation.
- Managed material inventory and ordered supplies as needed for projects.
- Collaborated with subcontractors to streamline workflow and minimize delays.
- Conducted safety meetings to promote a culture of safety on job sites.
- Resolved conflicts between team members to maintain a positive work environment.
- Inspected daily construction to determine project progress, contract compliance and safety.
- Supervised personnel on-site providing guidance when needed while monitoring their work performance.
- Reported to management with project updates and estimated completion dates, noting delay issues.
- Scheduled material deliveries ensuring timely completion of projects within budget constraints.
- Spearheaded full-cycle construction processes, including quality assurance, as-built drawing creation, scope submissions, change requests and orders, architect supplemental instructions, closeouts and punch lists.
- Coordinated construction planning, material resources, and staff scheduling to achieve timely completion of projects.
- Coordinated with architects, engineers and other professionals regarding design changes and adaptations on-site.
- Established expectations and motivated crews to consistently meet or beat goals.
- Tracked and reported units and labor hours prior to submission of timecards.
- Communicated with suppliers and coordinated delivery of supplies to job sites.
- Delegated work to staff, setting priorities and goals.
- Trained and monitored employees to teach daily tasks and improve performance.
- Created work crew schedules and delegated assignments.
- Established and enforced procedures and work standards, promoting team performance and safety.
- Kept production team moving forward for progress in daily site operations.
- Reported project progress, site problems and labor status to supervisors.
- Prepared and planned worksites to help jobs run smoothly.
- Viewed and checked job equipment to determine maintenance requirements.
Education
Associate of Applied Science - Heating, Air Cond, Resi Electrical Wiring
Universal Technical Institute
Phoenix, AZ05-1991
Skills
- Project management
- Resource allocation
- Safety compliance
- Operational efficiency
- Customer relationship management
- Team coordination
- Problem solving
- Conflict resolution
- Relationship building
- Time management
Affiliations
- I love and enjoy hanging out with family and friends every chance I get.
- I love to scuba dive in the ocean. I am a certified Advanced Diver with 100+ recorded dives.
- I love the outdoors Camping, fishing, and hiking.
- I enjoy riding and rebuilding my vintage motorcycles. (Honda Magna's 1983 to 1988.)
- I enjoy exploring the mountain areas in my side by side. To find new places to fish and hike.
Timeline
Field Operations Manager
C&C Industries, LLC
09.2018 - 12.2024
OSP Site Supervisor
Fibertel,LLC
01.2018 - 09.2018
Commercial New Construction Coordinator
Comcast, Xfinity
04.2010 - 01.2018
Comm Tech 5 OSP Maintenance
Comcast, Xfinity
07.2006 - 04.2010
Comm Technician 3
AT&T Broadband
08.2001 - 07.2006
Construction Supervisor
Classic Drywall Systems
09.1991 - 07.2001
Associate of Applied Science - Heating, Air Cond, Resi Electrical Wiring
Universal Technical Institute
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