Riné Higgs
Summary
Dedicated Program Technician with expertise in community engagement, safety management, and communication. Skilled in conflict resolution, volunteer training, and problem-solving to enhance program effectiveness. Committed to fostering teamwork and innovation for successful results. Strong analytical, communication, and teamwork skills with a proven ability to adapt to new environments. Eager to contribute to team success and improve professional skills with a positive attitude towards continuous learning and growth.
Overview
12
12
years of professional experience
Work History
High School Girls Supervisor
Maryland School for the Deaf
08.2005 - 05.2006
- Supervised dorm, enhancing student safety and engagement
- Led activities, boosting educational support and student engagement
- Conducted crisis interventions, ensuring secure environment
- Collaborated with staff and parents, improving communication
- Implemented strategies, enhancing behavior and academic performance
Undergraduate Intern
Deaf Reach
08.2002 - 08.2003
- Collaborated on vocational plans, boosting engagement and satisfaction among members
- Implemented tailored programs, achieving significant skill development progress
- Updated documentation, enhancing member goal achievement and program effectiveness
Undergraduate Intern
Family Service Foundation
08.2001 - 08.2003
- Guide residents in activities, enhancing community ties and reducing crises
- Conduct client assessments to customize interventions, improving family dynamics
- Support clients during crises, fostering trust and strengthening connections
- Teach workshops to boost resident skills, promoting stability and growth
Job Coach
Next Step Vocational
07.1995 - 07.2000
- Guided clients in job tasks, fostering skill growth and adaptability
- Developed a job seeker toolkit, enhancing engagement and resource access
- Tracked client progress, offering feedback for continuous improvement
House Manager
Jean Martin Care Homes
12.1994 - 07.1995
- Oversaw home operations, ensuring compliance and high care standards
- Implemented a medication system, reducing errors and boosting safety
- Managed staff schedules, enhancing team efficiency and performance
- Conducted evaluations, improving staff performance and resident satisfaction
Substitute Supervisor (Job Coach)
Pride Industries
07.1994 - 07.1995
- Guided clients in task execution, enhancing workplace skills and independence
- Implemented support strategies, achieving significant adaptability improvements
- Assessed client progress, providing insights for tailored coaching
- Customized coaching plans, boosting adaptability across varied settings
Education
Bachelor's Degree - Social Work
Gallaudet University
Washington, D.C.05.2003
Skills
- Communication Skills
- Safety Management
- Community Engagement
- Volunteer Training
- Conflict Resolution
- Creative Problem Solving
- Adaptability
- Interpersonal Skills
- Creative Thinking
- Team motivation
- Basic software navigation skills
Timeline
High School Girls Supervisor
Maryland School for the Deaf
08.2005 - 05.2006
Undergraduate Intern
Deaf Reach
08.2002 - 08.2003
Undergraduate Intern
Family Service Foundation
08.2001 - 08.2003
Job Coach
Next Step Vocational
07.1995 - 07.2000
House Manager
Jean Martin Care Homes
12.1994 - 07.1995
Substitute Supervisor (Job Coach)
Pride Industries
07.1994 - 07.1995
Bachelor's Degree - Social Work
Gallaudet University
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