Rinesa Daci
The Bronx
Summary
Motivated college student seeking a Human Resources internship to apply strong communication and organizational skills. Previous experience as a receptionist and server has honed my ability to multitask, interact with diverse individuals, and provide excellent customer service. Eager to gain hands-on HR experience and contribute to a dynamic team.
Overview
2
2
years of professional experience
Work History
Receptionist
Craft Barbers
09.2023 - Current
- Greeted clients at front desk and engaged in pleasant conversations.
- Maintained organized and clean area to create professional and welcoming environment for clients.
- Scheduled, coordinated and confirmed appointments.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Listened closely to customer complaints and responded appropriately to issues.
- Handled payments and processed credit card transactions.
Server
Brasserie Le Steak
02.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Education
BBA - Human Resources Management
Iona University
New Rochelle, NY12-2025
High School Diploma -
St. Catharine Academy
The Bronx, NY06-2022
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Microsoft outlook, word, and Excel
Languages
English
Native or Bilingual
Albanian
Native or Bilingual
Timeline
Receptionist
Craft Barbers
09.2023 - Current
Server
Brasserie Le Steak
02.2023 - Current
BBA - Human Resources Management
Iona University
High School Diploma -
St. Catharine Academy
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