Summary
Overview
Work History
Education
Timeline
Generic

Rini Singh

Santa Clara,CA

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

20
20
years of professional experience

Work History

Client & Badging Services

Allied Universal Security Services
San Jose, CA
06.2015 - Current
  • Provided assistance to clients with inquiries, concerns, and requests for information.
  • Answered emails, phone calls, and other correspondence from clients promptly.
  • Researched potential solutions to client issues or questions using available resources.
  • Analyzed customer data to identify areas where additional support was needed.
  • Collaborated with other departments within the organization to resolve client issues.
  • Scheduled and confirmed appointments based on customer availability.
  • Promoted client satisfaction by working with operational teams in proper resolution of service issues.
  • Maintained accurate and up-to-date inventory records.
  • Conducted verification of identity documents and other related paperwork.
  • Provided support in troubleshooting badge reader issues and resolving technical problems.
  • Processed incoming applications for new badges and updated existing badge information as needed.
  • Addressed problems quickly and reported clear information while working under minimal supervision.

Lobby Receptionist

Trident Microsystems
Sunnyvale, CA
01.2004 - 05.2015
  • Provided exceptional customer service to all guests, ensuring their needs were met in a timely manner.
  • Assisted customers with inquiries related to services offered by the organization.
  • Managed the daily flow of traffic through the lobby, directing visitors to their destination as needed.
  • Performed administrative tasks such as filing documents and preparing reports.
  • Responded promptly to emails from customers seeking assistance or clarification about products or services offered by the company.
  • Scheduled appointments for customers who wished to meet with management staff.
  • Provided directions for visitors unfamiliar with the layout of the facility.
  • Assisted with organizing special events held in the lobby area, such as conferences or meetings.
  • Maintained confidentiality of sensitive information shared by clients at all times.
  • Organized mailings for internal departments using mailing machines.
  • Prepared coffee, tea, and refreshments for guests upon request.
  • Monitored reception area to provide consistently safe, hazard-free environment for customers.

Education

MBA - Business Administration

Arizona State University
Tempe, AZ
01-2024

Timeline

Client & Badging Services

Allied Universal Security Services
06.2015 - Current

Lobby Receptionist

Trident Microsystems
01.2004 - 05.2015

MBA - Business Administration

Arizona State University

Similar Profiles

  • Rini SinghRini Singh

    Client & Badging Specialist / Super Flex Program at Allied Universal Security ServicesClient & Badging Specialist / Super Flex Program at Allied Universal Security Services

  • Quinita OnealQuinita Oneal

    <ul><li>Delivered individualized Applied Behavior Analysis (ABA) therapy to children and adolescents with Autism Spectrum Disorder (ASD) and developmental disabilities.</li><li>Accurately collected, recorded, and analyzed client data to track progress and ensure fidelity to treatment plans designed by the BCBA.</li><li>Utilized evidence-based interventions to increase communication, social, and adaptive skills while decreasing maladaptive behaviors.</li><li>Supervised and trained new RBTs and staff in ABA principles, data collection, and behavior intervention strategies.</li><li>Provided mentorship, feedback, and support to RBT team members to ensure consistency and quality of services.</li><li>Collaborated closely with BCBAs to review data, implement program modifications, and ensure treatment integrity.</li><li>Partnered with parents and caregivers to reinforce ABA techniques and promote skill generalization at home and in the community.</li><li>Conducted parent training sessions and maintained strong communication to ensure family engagement and progress transparency.</li><li>Assisted in program updates and documentation, maintaining accurate session notes and data systems (e.g., Catalyst, CentralReach, Rethink).</li><li>Implemented individualized Behavior Intervention Plans (BIPs) using reinforcement, prompting, and de-escalation strategies.</li><li>Responded effectively to behavioral crises, prioritizing client safety and maintaining a calm therapeutic environment.</li><li>Collaborated with multidisciplinary teams including speech, occupational, and physical therapists to ensure coordinated care.</li><li>Participated in ongoing supervision, professional development, and training to uphold BACB ethical and clinical standards.</li><li>Modeled professionalism, integrity, and high ethical standards in all client and staff interactions.</li></ul> at Essential Behavior Group, LLC<ul><li>Delivered individualized Applied Behavior Analysis (ABA) therapy to children and adolescents with Autism Spectrum Disorder (ASD) and developmental disabilities.</li><li>Accurately collected, recorded, and analyzed client data to track progress and ensure fidelity to treatment plans designed by the BCBA.</li><li>Utilized evidence-based interventions to increase communication, social, and adaptive skills while decreasing maladaptive behaviors.</li><li>Supervised and trained new RBTs and staff in ABA principles, data collection, and behavior intervention strategies.</li><li>Provided mentorship, feedback, and support to RBT team members to ensure consistency and quality of services.</li><li>Collaborated closely with BCBAs to review data, implement program modifications, and ensure treatment integrity.</li><li>Partnered with parents and caregivers to reinforce ABA techniques and promote skill generalization at home and in the community.</li><li>Conducted parent training sessions and maintained strong communication to ensure family engagement and progress transparency.</li><li>Assisted in program updates and documentation, maintaining accurate session notes and data systems (e.g., Catalyst, CentralReach, Rethink).</li><li>Implemented individualized Behavior Intervention Plans (BIPs) using reinforcement, prompting, and de-escalation strategies.</li><li>Responded effectively to behavioral crises, prioritizing client safety and maintaining a calm therapeutic environment.</li><li>Collaborated with multidisciplinary teams including speech, occupational, and physical therapists to ensure coordinated care.</li><li>Participated in ongoing supervision, professional development, and training to uphold BACB ethical and clinical standards.</li><li>Modeled professionalism, integrity, and high ethical standards in all client and staff interactions.</li></ul> at Essential Behavior Group, LLC

  • Alexander LindholmAlexander Lindholm

    Client Representative, Prioritized Client Services at VanguardClient Representative, Prioritized Client Services at Vanguard

  • Jo-Ann BranzettiJo-Ann Branzetti

    Assistant Director of Client Services/Client Service Coordinator at Children Making StridesAssistant Director of Client Services/Client Service Coordinator at Children Making Strides

CREATE PROFILE
Rini Singh