Rinkal Contractor
Summary
Analytical and results-driven Data Analyst with strong skills in SQL, SAS, and Tableau. Proven ability to turn raw data into actionable insights to drive business performance. Certified in Google Data Analytics with hands-on experience in process optimization, dashboarding, and reporting. Eager to contribute to a growth-oriented team.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Data Analyst
Advance Custom Clearance
10.2024 - 06.2025
- Analyzed import/export data for compliance; improved processing time using Excel & SQL
- Created dashboards with key logistics metrics; improved reporting efficiency by 20%
- Collaborated across teams to streamline documentation workflows
- Maintained shipment using SQL, Excel, and R
- Automated tasks using R; cut manual effort by 35%
- Produced compliance reports and dashboards using Tableau
- Analyzed data trends to inform operational strategies and optimize clearance processes.
- Developed dashboards using Tableau to visualize key performance indicators for management review.
Data Analyst
Infosys
10.2023 - 09.2024
- Built Tableau dashboards to monitor real-time KPIs
- Cleaned and analyzed data sets using Excel and SQL to support strategic insights
- Worked with stakeholders to enhance reporting and process improvements
- Assisted in data-driven projects saving clients approximately 15% in operational costs through strategic insights
- Collaborated with cross-functional teams to streamline data collection and reporting workflows.
- Implemented statistical models to forecast demand and improve resource allocation across projects.
- Presented analytical findings to senior leadership, driving strategic decisions based on actionable insights.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
Data Entry Clerk Intern
Shreenathji Food Corporation
01.2023 - 10.2023
- Verified over 5,000 records and resolved customer issues
- Tracked and ordered inventory using Excel, SQL, and Crunch time
- Enhanced operational data accuracy and reporting
- Processed high volumes of orders efficiently to meet tight deadlines.
- Entered and maintained accurate data in inventory management systems.
Data Entry Intern
Microprint Inc.
05.2021 - 12.2022
- Entered and analyzed financial data for monthly reporting
- Created dashboards for budget tracking and account reconciliation
- Processed large volumes of data with high accuracy to ensure timely project completion.
- Utilized advanced spreadsheet functions for data analysis and reporting tasks.
Assistant Manager
Dunkin Donuts
09.2015 - 12.2022
- Managed daily store ops and safety; improved efficiency by 15%
- Implemented inventory management strategies, optimizing stock levels and reducing waste.
- Developed staff schedules to align with peak business hours, enhancing service efficiency.
- Analyzed sales data to identify trends, informing strategic decisions for menu offerings.
- Built sales dashboards and improved customer satisfaction (90%+)
- Oversaw daily operations, ensuring adherence to quality standards and customer satisfaction.
- Trained and mentored new team members on operational procedures and service excellence.
Education
B.S. - Operations Management & Information Systems, Business Analytics
Northern Illinois University
12.2022
Skills
- SQL
- SAS
- Tableau
- MS Access
- Crunchtime
- Data Cleaning
- Data Mining
- Dashboard Development
- Data Warehousing
- Cross-functional Collaboration
- Process Optimization
- Reporting
- Leadership
- Data analysis
- Data visualization and presentations
- Excel functions
Certification
- Google Data Analytics, 08/23
- SAS Enterprise Miner 14, 12/22
- SQL Essential Certificate, 03/22
Timeline
Data Analyst
Advance Custom Clearance
10.2024 - 06.2025
Data Analyst
Infosys
10.2023 - 09.2024
Data Entry Clerk Intern
Shreenathji Food Corporation
01.2023 - 10.2023
Data Entry Intern
Microprint Inc.
05.2021 - 12.2022
Assistant Manager
Dunkin Donuts
09.2015 - 12.2022
B.S. - Operations Management & Information Systems, Business Analytics
Northern Illinois University
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