Summary
Overview
Work History
Education
Skills
Certification
Tools
Disclaimer
Timeline
Generic

Rintu Mathew

Summary

Enthusiastic about developing forward-thinking solutions to tomorrow's productivity problems. Demonstrates hardworking and adaptable approach to challenges with strong analytical and critical thinking skills. Consistently exceeds customer expectations by leveraging junior personnel competencies to maximum effect. Works great with team members under Agile and Scrum frameworks. Strong work ethic and dedicated to quality assurance. Adept at working with teams or independently in fast-paced settings.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Operations Management Consultant

Systems Technology Group, INC
01.2015 - Current
  • Monitored multiple applications using Dynatrace, investigated and troubleshot problems in webservices
  • Successfully managed the creation of CRQs and ITA during deployment, while collaborating with PDO to implement user stories/defects in Rally
  • Managed the debugging and scheduling of Linux Autosys (CA) batch jobs in Prod, QA, and Dev environments. Proactively addressed any failures by reprocessing or communicating them to Application Management teams.
  • Managed all admin action related to Autosys jobs
  • Performed daily backup operations, ensuring successful backup of all required file systems and system data to appropriate media.
  • Managed datacenter migrations, server upgrades, and performed O/S and firmware patching
  • Took a hands-on approach as the RPA lead to enhance test case configurations, process flows, designs, and builds for diverse high-level tasks.
  • Built and deployed applications in various environments utilizing Windows 2000/2003 server, SUSE Linux, UNIX, Rational, ACCU Rev and J2ee build tools.

Senior Software Engineer

Systems Technology Group (India) Private Limited
03.2012 - 08.2013
  • Enhanced monitoring capabilities in Sitescope and Business Availability Center through creating/modifying monitors
  • Created User accounts for server viewing on Sitescope and Business Availability Center
  • Executed various administrator duties on Sitescope and BAC like creating/modifying monitors, integrating with HP/OV systems, deploying monitor URLs/logfiles/system security checks; responsible for setting up alerts/reports/schedules.

Project Engineer

Wipro Technologies
01.2009 - 02.2012
  • Managed AD maintenance for the entire EMEA region.
  • Utilized ADSR Tool to grant permissions for application packages on Host/PCs.
  • Utilized the ADSR Tool to package and authorize CBs for OS and multi-Applications.
  • Strengthened user participation across VAR, DPT, and PUG Groups while incorporating Host role within PUG Groups.
  • Optimized workflow by effectively disabling or deleting redundant user IDs utilizing the ADSR Tool for Actual Domain users.
  • Successfully implemented the process of manually assigning employee IDs to new joiners using Active Directory.
  • Employed Active Directory to establish share groups within Organizational Units or Groups.
  • Prepared and distributed daily, weekly, and monthly MIS reports to all stakeholders.

Technical Associate

Citi Technology Services Ltd (Acquired by Wipro Technologies)
09.2007 - 01.2009
  • Managed TISS Problem Management, communicated impact and established root-causes for prevention.
  • Delivered prompt and efficient Data Centre Problem Management support for all North American Consumer Databases and Global Consumer Marketing Databases.
  • Monitored systems on a daily basis for optimal performance and ensured the availability of hardware, server resources, and key processes. Conducted regular reviews of system and application logs to identify potential issues or errors. Verified that all scheduled jobs were successfully completed.
  • Performed daily backup operations, successfully backing up all required file systems and system data to the appropriate media
  • Perform ongoing performance tuning, hardware upgrades, and resource optimization as required
  • Configure CPU, memory, and disk partitions as required.

Education

Bachelor of Engineering - Computer Science(4 Years) -

Anna University

Skills

  • Highly flexible, can adapt to any situation
  • Observability Monitoring
  • Operational Support
  • Technical Analysis/RCA
  • Data extraction
  • Testing and deployment
  • Performance Improvements
  • System Administration
  • Customer Support
  • Analytics
  • New employee mentoring
  • Testing and debugging
  • Programming Languages
  • Troubleshooting

Certification

  • GCP Associate Engineer
  • SRE: Managing and Measuring Availability
  • PEGA Robotics

Tools

  • Dynatrace/Splunk/Heath Nut
  • PEGA/UI Path RPA
  • Visual Basic 6.0
  • SQL
  • Tivoli
  • BAC
  • Rational
  • AccuRev
  • J2EE build tools
  • Putty
  • Attunity
  • BAC 7.5
  • BSM 9.2
  • Vugen
  • Networks
  • Server
  • Database
  • Active directory
  • Wintel & UNIX systems
  • HTML
  • Net

Disclaimer

Here with I am declaring that the above all mentioned statements are all true to my knowledge.

Timeline

Operations Management Consultant

Systems Technology Group, INC
01.2015 - Current

Senior Software Engineer

Systems Technology Group (India) Private Limited
03.2012 - 08.2013

Project Engineer

Wipro Technologies
01.2009 - 02.2012

Technical Associate

Citi Technology Services Ltd (Acquired by Wipro Technologies)
09.2007 - 01.2009

Bachelor of Engineering - Computer Science(4 Years) -

Anna University

Similar Profiles

CREATE PROFILE
Rintu Mathew