Rinyah Matthews
Kalamazoo,MI
Summary
Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.
Hardworking General Laborer with dedicated work ethic and solid industry background. Knowledgeable with operations of heavy and light equipment to accomplish tasks. Reliable and works well in varying conditions.
Responsible factory worker contributes to team and company success. Dedicated to tackling tasks and completing work. Operates equipment to move materials and support production.
Thorough Factory Worker known for thriving in fast-paced environments. Versatile problem solver open to working long hours. Expert in maintaining inventories and manufacturing high-quality goods.
Overview
9
9
years of professional experience
Work History
Factory Worker
Summit pol
Portage, Michigan
11.2023 - 01.2024
- Operated machinery to produce parts and products according to specifications.
- Maintained inventory of materials and supplies, ensuring adequate stock levels.
- Monitored production processes, troubleshooting any issues that arose.
Cashier
GPM Investments
, G
06.2023 - 06.2023
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Answered customer inquiries regarding store policies and procedures.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Followed company security procedures for handling large sums of money.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Crew Member
McDonald’s
Kalamazoo, MI
04.2022 - 01.2023
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Stocked shelves with newly arrived products.
Sales Associate
Burlington
Kalamazoo, MI
09.2021 - 10.2021
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Processed transactions using a point-of-sale system.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
Cashier
Meijer
Kalamazoo, Michigan
06.2021 - 10.2021
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Conducted price checks for special orders or discounts as requested by customers.
Team Leader
Wendy's
Kalamazoo, MI
03.2021 - 10.2021
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Assisted management team with inventory counts of food products and beverage supplies.
- Resolved customer complaints in a professional manner.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
Cashier
Save A Lot
Kalamazoo, Michigan
01.2021 - 04.2021
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Landscape Worker
Youth Opportunities Unlimited You
Kalamazoo, MI
06.2015 - 08.2016
- Assisted in planting trees and shrubs according to landscape design plans.
- Installed rocks, mulch beds and other decorative elements to enhance the look of landscapes.
Education
High School Diploma -
Phoenix High School
Kalamazoo, MI06-2023
Skills
- Health Code Compliance
- Drive-Thru Operations
- Food Running
- Menu Memorization
- Inventory Restocking
- Customer Engagement
- Food Preparation
- Customer Service
- Safe Food Handling
- Beverage Preparation
- Order Management
- Cleaning
- Positive Company Representation
- Visual Communication
- Store Opening and Closing
- Verbal and written communication
- Taking Orders
- Problem-Solving
- Performance Improvement
- Flexible Schedule
- Workplace Efficiency
- Company standards
- Heavy Lifting
- Salesmanship
- Safety
- Safety awareness
- Assembly and production
- Machinery Maintenance
- Assembly line
- Manufacturing
- Equipment Operation
- Product display
- Customer Assistance
Timeline
Factory Worker
Summit pol
11.2023 - 01.2024
Cashier
GPM Investments
06.2023 - 06.2023
Crew Member
McDonald’s
04.2022 - 01.2023
Sales Associate
Burlington
09.2021 - 10.2021
Cashier
Meijer
06.2021 - 10.2021
Team Leader
Wendy's
03.2021 - 10.2021
Cashier
Save A Lot
01.2021 - 04.2021
Landscape Worker
Youth Opportunities Unlimited You
06.2015 - 08.2016
High School Diploma -
Phoenix High School