Summary
Overview
Work History
Education
Skills
Recommendation
Languages
References
Timeline
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Rio Bucao

Waldorf,MD

Summary

Detail-oriented medical receptionist with several-year background performing basic clerical tasks to keep office running smoothly. Organized and meticulous individual with outstanding phone demeanor and etiquette paired with deep knowledge of medical terminology. Collaborative team player dedicated to helping patients and staff.

Overview

11
11
years of professional experience

Work History

Medical Receptionist

Waldorf Pediatrics
White Plains, MD
06.2023 - Current
  • Checked patients in and out for appointments and collected co-payments.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Prepared charts for new patients, ensuring all necessary forms were completed correctly.
  • Assisted with filing of medical records and documents, maintaining accurate electronic files.
  • Delivered high-quality administrative and customer service to sustain patient and work flows.

Administrative Officer

Southern Maryland Foot and Ankle
Waldorf, MD
03.2018 - 05.2023
  • Organized and maintained filing systems for confidential documents, correspondence, and reports.
  • Prepared and distributed agendas, minutes, presentations and other related materials for meetings.
  • Provided administrative support to department staff including typing letters and reports; preparing mailings; photocopying; collating; faxing; scanning documents.
  • Performed data entry tasks including entering financial transactions into the company's accounting system.
  • Developed new filing systems to improve accuracy of document retrieval processes.
  • Maintained inventory of office supplies ensuring stock levels are sufficient for daily operations.

Medical Receptionist

MedStar Shah Medical Group
Waldorf, MD
05.2014 - 07.2016
  • Greeted and checked in patients, updating patient information in computer system.
  • Scheduled patient appointments, verifying accuracy of appointment times with providers.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Assisted with filing of medical records and documents, maintaining accurate electronic files.
  • Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
  • Performed data entry tasks related to billing and collections procedures.
  • Processed referrals for specialist care when requested by physicians or patients.

Education

High School Diploma -

Frederick Douglas Highschool
Upper Marlboro, MD
05-2005

Skills

  • Patient Communication
  • Efficient Record Management
  • EMR / EHR
  • Knowledge of Medical Regulations
  • Insurance Claims
  • Patient Records Coordination
  • Appointment Coordination
  • Patient Admission Processing
  • Cash Disbursement Oversight
  • Data Entry

Recommendation

06/14/23, Leyla Sarigol, Senior Analyst, 703.356.8035, 103 W. Broad St., Suite 400, Falls Church, VA, 22046, I wholeheartedly recommend Rio Bucao for a position in your practice. She can effectively represent you at the front door and handle business behind the scenes- all with a positive disposition and genuine care for the wellbeing of your patients and success of the practice., Project Manager, District of Columbia's Department of Health Care Finance (DHCF), 06/14/09, 04/30/23, Washington, DC, Coordinated and tracked the work flow for the assessment vendor's nurses., Assisted with the preparation and implementation of a multi-day site visit with the federal Centers for Medicare and Medicaid Services (CMS)., Independent Contractor, National Association of State Directors of Developmental Disabilities Services, Coordinated their semi-annual national conference of state leaders from around the country., Utilized attention to detail, organizational and spreadsheet skills in early negotiations with potential venues., Ms. Bucao is an overall high-performing employee who is dedicated and compassionate. She exemplifies an employee who can effectively support a thriving medical practice.

Languages

Tagalol
Native/ Bilingual
Visayan
Native/ Bilingual

References

References available upon request.

Timeline

Medical Receptionist

Waldorf Pediatrics
06.2023 - Current

Administrative Officer

Southern Maryland Foot and Ankle
03.2018 - 05.2023

Medical Receptionist

MedStar Shah Medical Group
05.2014 - 07.2016

High School Diploma -

Frederick Douglas Highschool
Rio Bucao