Rio Hutchings
Salt Lake City,UT
Summary
Business-minded professional tackling any job task with gusto and precision. Determined Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.
Overview
2
2
years of professional experience
Work History
Assistant Store Manager
Skaggs Travel Stops
Salt Lake City, UT
06.2023 - Current
- Greeted customers and provided assistance with product selection.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Set up and activated customer accounts.
- Mentored new employees on procedures and policies to maximize team performance.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Implemented strategic marketing initiatives to drive revenue growth across multiple channels.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Assistant Store Manager
711 Gas Station
Salt Lake City, UT
02.2022 - 06.2023
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Ensured compliance with all safety regulations throughout the store premises.
- Implemented strategic marketing initiatives to drive revenue growth across multiple channels.
- Identified areas of operational inefficiency and implemented solutions to streamline processes.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
Skills
- Business Development
- Store Organization
- Customer Service and Engagement
- Upselling and Cross Selling
- Assignment Delegation
- Issue Resolution
- Critical Thinking
- New Hire Training
Timeline
Assistant Store Manager
Skaggs Travel Stops
06.2023 - Current
Assistant Store Manager
711 Gas Station
02.2022 - 06.2023
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