Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rionne Coffie

Orlando,FL

Summary

Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

1
1
year of professional experience

Work History

Delivery Driver

Amazon
12.2023 - Current
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.

Customer Service Representative

UPS Customer Center
06.2023 - 11.2023
  • Exceeded performance metrics consistently, earning recognition as a top performer within the team.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
  • Participated in cross-functional initiatives aimed at enhancing overall business operations and customer satisfaction levels.

Customer Service Representative

Home Depot
01.2023 - 05.2023
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Education

Associate of Arts - Biomedical Sciences

Valencia College
Orlando, FL
05.2025

High School Diploma -

Dr. Michael M. Krop Senior High School
Miami, FL
06.2021

Skills

  • Complaint resolution
  • Consultative Sales
  • Call Management
  • Proofreading
  • Coordination
  • Technical Troubleshooting

Timeline

Delivery Driver

Amazon
12.2023 - Current

Customer Service Representative

UPS Customer Center
06.2023 - 11.2023

Customer Service Representative

Home Depot
01.2023 - 05.2023

Associate of Arts - Biomedical Sciences

Valencia College

High School Diploma -

Dr. Michael M. Krop Senior High School

Similar Profiles

CREATE PROFILE
Rionne Coffie