RIPAL PATEL
Lawrenceville,GA
Summary
Organized Administrative Assistant experienced in assisting with daily office needs and managing general administrative activities. Expertise in mathematics and finance-related initiatives. Successful in coordinating.
Overview
15
15
years of professional experience
Work History
Administrative/Inside Sales and Marketing Representative
BNM wholesales
Norcross, GA
05.2022 - 08.2024
- Followed up on leads with helpful, Knowledgeable support override to convert potential customers into paying customers.
- Kept in touch with clients regularly to assess overall satisfaction, resolve complaints, and promote new services.
- Increased revenue from $5 to $15 in customers by upselling and closing customer sales by focusing product benefits on client needs.
- Conducted an initial client assessment and analysis to begin the research process.
- Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.
- Examined departmental documents to determine how they should be distributed and filed.
- Acquired 8 new customers. resulting in 16% revenue for the team.
- Developed and implemented sales strategies to increase market share.
Sales and Marketing Representative
United Importers
Atlanta, GA
05.2021 - 04.2022
- Implemented effective sales techniques and increased product sales.
- Collaborated with retail representatives to improve product presentation and advertising collateral in order to increase sales.
- Met value-added sales goals by 4% by selling worth of products on a daily basis.
- Assessed inventory and delivery requirements, then devised strategies to meet customer needs.
- Took charge of client correspondence and kept track of all tracking and communications.
- Copied, logged, and scanned supporting documents before filing everything in the client's files.
Retail Manager
APNA LLC
Atlanta, GA
08.2009 - 04.2021
- Exceeded annual sales forecast by $100,000 in the first year as store manager
- Composed branch budget with a goal of cutting costs - met goal of cutting costs by 22% through analysis of sales and customer satisfaction data
- Launched seasonal sales campaigns and organized store for them, leading the team to re-stock and decorate in under 24 hours
- Helped to coordinate sales associate weekly schedules and new employee training systems
- Provided strong service to customers, increasing customer loyalty and ensuring a high rate of repeat customers
Education
Business Administration
Brookdale Community College
Lincroft, NJSkills
- Database Management
- QuickBooks expert
Languages
English
Professional
Hindi
Professional
Timeline
Administrative/Inside Sales and Marketing Representative
BNM wholesales
05.2022 - 08.2024
Sales and Marketing Representative
United Importers
05.2021 - 04.2022
Retail Manager
APNA LLC
08.2009 - 04.2021
Business Administration
Brookdale Community College