Rique Bice
Angola,IN
Summary
Accomplished implementation and payroll specialist with a proven track record enhancing client workflows and spearheading HCM solutions integration. Expert in payroll processing and issue resolution, I excel in fostering client satisfaction and streamlining operations. My leadership in project management and interpersonal communication has consistently delivered high-quality results, ensuring seamless transitions and improved productivity. Payroll professional with robust background in payroll administration and regulatory compliance, driving accuracy and efficiency in payroll processes. Known for collaborative efforts and reliability in adapting to changing organizational needs. Skilled in payroll software and maintaining confidentiality, valued for high standards and results-oriented approach.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Implementation Specialist
Viventium
02.2023 - Current
- Conducted detailed requirements analysis for each project, creating customized solutions based on client needs.
- Managed multiple implementation projects concurrently, maintaining strict deadlines without compromising quality or scope.
- Delivered exceptionally high level of professionalism and support to each client, upholding company's commitment to service.
- Assessed project scope to confirm details and understand customer expectations in advance.
- Developed clear documentation for all implementation processes and procedures, enabling easy knowledge transfer among team members.
- Implemented robust risk management strategies throughout projects, proactively identifying potential roadblocks and mitigating them effectively.
- Streamlined implementation processes by effectively collaborating with cross-functional teams and project stakeholders.
Implementation Consultant
Paycor
06.2022 - 01.2023
- Collaborated with internal departments to confirm timely and accurate delivery and implementation of customer orders.
- Conducted post-implementation reviews for continuous improvement opportunities in future projects.
- Optimized client''s workflows, analyzing existing processes and recommending improvements during system integration.
- Managed project risks effectively, establishing contingency plans and proactive issue resolution strategies to minimize disruptions during implementation.
- Delivered successful implementations for multiple industries, leveraging a deep understanding of diverse business requirements and technical specifications.
Project Implementation Team Lead
Paylocity
06.2014 - 06.2022
- Monitored project progress, identified risks and took corrective action as needed.
- Coached team members in techniques necessary to complete job tasks.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
HCM Consultant
Isolved
08.2012 - 06.2014
- Spearheaded the integration of new HCM solutions into clients'' existing processes, ensuring a seamless and efficient transition.
- Managed complex HCM implementation projects from inception to completion, ensuring timely delivery and high-quality results for clients.
- Developed customized HCM solutions that addressed unique client requirements and business objectives.
- Implemented effective change management initiatives to support clients during system transitions, minimizing disruptions to operations.
- Maintained strong relationships with key stakeholders, facilitating open communication channels and fostering client satisfaction.
Director of Payroll
PayServ
11.2003 - 05.2012
- Streamlined payroll processes by implementing efficient software solutions, resulting in reduced errors and increased productivity.
- Developed and implemented payroll policies, ensuring compliance with company guidelines and applicable laws.
- Collaborated with Finance teams to ensure accurate financial reporting related to payroll expenses and deductions.
- Actively participated in the recruitment process for new team members, conducting interviews and making hiring decisions to maintain a high-performance payroll department.
- Maintained confidentiality of sensitive employee information while managing personnel records securely within HRIS systems.
- Spearheaded the transition to a new payroll system, coordinating efforts across multiple departments for a smooth implementation process.
- Developed and maintained strong relationships with internal departments, fostering collaboration to ensure seamless payroll operations.
Education
Associate of Arts - Business Management/Accounting
International Business College
Fort Wayne, IN09-2002
Skills
- Issue Resolution
- Payroll Processing
- Interpersonal and written communication
- Time sheet review
- Payroll Administration
- Meeting deadlines
- Payroll administration experience
- Accounts Payable
Certification
- Fundamental Payroll Certification (FPC)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Implementation Specialist
Viventium
02.2023 - Current
Implementation Consultant
Paycor
06.2022 - 01.2023
Project Implementation Team Lead
Paylocity
06.2014 - 06.2022
HCM Consultant
Isolved
08.2012 - 06.2014
Director of Payroll
PayServ
11.2003 - 05.2012
- Fundamental Payroll Certification (FPC)
Associate of Arts - Business Management/Accounting
International Business College
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