Risë Loria-Punch
Atlanta,Georgia
Summary
Seasoned and results-driven property management professional with 20 years of experience specializing in luxury assets. Adept at fostering strong relationships with stakeholders, including residents, investors, and vendors, to drive revenue growth and enhance community satisfaction. Expertise in streamlining operations, optimizing costs, and leading high-performing teams.
Proficient in industry platforms, including Microsoft Office Suite, Yardi, LRO, MRI, Onesite, Entrata, RealPage, Yieldstar, AI Revenue Management, and more. Passionate about delivering world-class living experiences and maximizing asset performance.
Overview
17
17
years of professional experience
Work History
Property Manager
RADCO
03.2024 - Current
- Company Overview: Oversee operations of a 325-unit luxury high-rise with $650K in monthly revenue.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Followed up on delinquent tenants and coordinated collection procedures.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Coordinated with legal counsel to resolve tenant disputes.
- Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
- Provided ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.
Property Manager
MAA
01.2023 - 03.2024
- Company Overview: Oversee operations of a 448-unit luxury multi-site community with $790K in monthly revenue.
- Ensuring seamless management, financial performance, and resident satisfaction
- Strengthened investor relations by providing in-depth financial reports, variance analyses, and strategic insights
- Successfully marketed and secured leases for Invest Atlanta’s Workforce Housing Program, expanding occupancy
- Elevated resident retention from 22% to 47% in one year through personalized engagement and community-building initiatives
- Led a high-performing leasing team to consistently meet and exceed occupancy and revenue benchmarks
- Spearheaded capital improvement projects, enhancing property value and resident experience
Community Director
RangeWater Real Estate
01.2022 - 01.2023
- Company Overview: Managed a 300-unit, Class A luxury mid-rise with $650K in monthly revenue, focusing on optimizing financial performance and resident experience
- Developed and managed the property budget, leveraging financial analysis to optimize expenditures and boost NOI
- Directed a team of six, leading recruitment, training, and performance evaluations to ensure operational excellence
- Strengthened investor relations through detailed property performance reports, tours, and strategy meetings
- Implemented operational efficiencies that improved revenue collection and reduced expenses
- Led strategic renovations that enhanced property aesthetics and market appeal
Community Director
CWS Apartment Homes
01.2017 - 01.2022
- Company Overview: Led operations for a 210-unit, Class B community with $350K+ in monthly revenue, driving revenue growth and resident retention
- Maintained a 3%+ revenue surplus by implementing cost-saving initiatives and proactive expense tracking
- Achieved an impressive 63% resident retention rate while securing 5-15% rent increases at renewal
- Received multiple Customer Service Awards for outstanding resident interactions and compliance with fair housing laws
- Managed large-scale maintenance and renovation projects to improve asset value
Assistant Community Director
CWS Apartment Homes
01.2014 - 01.2017
- Company Overview: Supported operations for a 360-unit, Class A high-rise, ensuring smooth financial management and resident satisfaction
- Reduced delinquency rates by 50% in four months through improved rent collection strategies
- Enhanced market positioning by conducting competitor analyses and implementing strategic marketing initiatives
- Assisted in the execution of capital improvement plans to enhance property appeal
- Supported operations for a 360-unit, Class A high-rise, ensuring smooth financial management and resident satisfaction
Leasing Director & Marketing Representative
Lincoln Property Company/Windsor Communities
01.2010 - 01.2014
- Company Overview: Managed leasing operations for a luxury, 412-unit garden-style community, driving revenue growth and resident engagement
- Secured a 35% closing rate, averaging 10+ new leases per month
- Maintained a 65% resident retention rate by fostering a community-focused atmosphere
- Developed and executed creative marketing campaigns that boosted engagement and occupancy
Leasing Director & Assistant Manager
Archstone
01.2008 - 01.2010
- Company Overview: Led leasing and financial operations for a 506-unit luxury high-rise, ensuring optimal occupancy and profitability
- Maintained delinquency rates under 5% through strategic collection processes
- Enhanced lease renewals and revenue growth through data-driven pricing and resident engagement strategies
- Oversaw property rebranding initiatives that improved leasing success
Education
LaGuardia Community College
Long Island City, NYSkills
- Luxury Property Management
- Contract Negotiation & Investor Relations
- Resident Retention & Satisfaction
- Revenue Growth & Cost Optimization
- Team Leadership & Staff Development
- Budgeting, Accounting & Payroll
- Regulatory Compliance & Best Practices
Timeline
Property Manager
RADCO
03.2024 - Current
Property Manager
MAA
01.2023 - 03.2024
Community Director
RangeWater Real Estate
01.2022 - 01.2023
Community Director
CWS Apartment Homes
01.2017 - 01.2022
Assistant Community Director
CWS Apartment Homes
01.2014 - 01.2017
Leasing Director & Marketing Representative
Lincoln Property Company/Windsor Communities
01.2010 - 01.2014
Leasing Director & Assistant Manager
Archstone
01.2008 - 01.2010
LaGuardia Community College
Similar Profiles
ALFREDO BENITEZALFREDO BENITEZ
Construction Laborer at RADCOConstruction Laborer at RADCO
Jattorya HudsonJattorya Hudson
Leasing Consultant at RADCO ResidentialLeasing Consultant at RADCO Residential
Anira BurgessAnira Burgess
Leasing Manager at RADCO ResidentialLeasing Manager at RADCO Residential
Yolanda GlennYolanda Glenn
Customer Care Representative at WalgreensCustomer Care Representative at Walgreens
Sydney BalomSydney Balom
Lead Server at 5church AtlantaLead Server at 5church Atlanta