Risa Cantu

• Trained as a Manager of a new venue 3 months prior to opening to the public, including cocktail and food menu development, building relationships with beverage vendors, working closely with contractors and designers on the interior and exterior of the build-out, concept development, and opening event planning.
• Managed all aspects of daily employee-related business operations, including staffing, scheduling, and training staff.
• Promoted the business inside and outside of the venue through social media, grassroots networking, and building relationships with companies and individuals throughout the Greater Nashville area.
• Managed the floor of busy nightclub from leading pre-shift to close, working closely with VIP guests and security, training bottle girl presentations, and maintaining a fun and professional environment for staff and guests.
• Ensured compliance with local health and fire department regulations.

• Analyzed market trends to identify potential opportunities for growth.
• Generated ideas to increase sales through creative promotions.
• Built relationships with influencers in the industry for increased visibility.
• Worked with the management team to oversee and monitor marketing strategy.
• Drove consistent traffic and leads from social media.
• Negotiated with vendors for most cost-effective pricing for product distribution.

• Managed all aspects of daily employee related business operations including staffing, scheduling, training of bar staff, and assisting with staff when needed.
• Kept track of bar inventory and submitted weekly orders of all beverages and any needs for day to day operations.
• Responsible for selling exclusive high-priced club memberships to prospective high net worth individuals and celebrities.
• Maintained close relationships with members holding monthly and quarterly meetings with consistent communication through newsletters and weekly text correspondence of all club news.
• Maintained a clean, organized, and highly curated upscale club.
• Purchased all needs for club operations.
• Responsible for boosting club sales by selling the space for private events—including staffing, inviting, catering, decorating, and supervising events.
• Increased member engagement by planning events. Some events included: live music nights, karaoke nights, ladies nights, and holiday parties.
• Responsible for troubleshooting all issues concerning Trackman golf simulators.
• Ensured compliance with local health department regulations.
• Conducted regular meetings with staff and Founders to review progress.

Reservations Coordinator | August 2021-August 2022

• Coordinated dinner and lounge reservations for the venue including: two full service restaurants, several bars, an Honorary Member Lounge, and a Rooftop.
• Answered all phone calls, emails, and online inquiries for reservations, questions, and general office operations.
• Assisted the Membership Director and Management with administrative duties.
• Maintained office operations by ordering all office supplies.
• Built relationships with the Greater Nashville Community.

Membership Experience Coordinator | January 2022-May 2022

• Worked as a liaison to connect members to the Membership Director and greet them in our Honorary Member Lounge.
• Built personalized relationships with current members and gathered feedback of their experience to ensure excellent communication and customer service.
• Maintained consistent communication with all management to ensure cohesive structure of membership program and reservations within all areas of the multi-leveled/multi-themed venue.

• Managed front desk by booking and checking in guests.
• Ensured guests had a pleasant experience while keeping the studio clean and preparing the room for each class.
• Provided a calm and positive guest experience and educating guests on any of their needs concerning yoga, fitness, nutrition, mindfulness, and meditation.

• Closely assisted a well-known celebrity with personal and professional duties under a non-disclosure agreement.
• Managed personal and business correspondence including: emails, answering calls, arranging conference calls, and preparing notes.
• Planned and organized business meetings, on-location assistance, travel and lodging arrangements, event planning (parties, industry events, etc...).
• Read scripts and on set assistance

Danville Studio Manager | April 2014-October 2015

• Managed a growing studio boutique gym specializing in slow-motion strength training on Nautilus equipment.

Long Beach Studio Certified Personal Trainer | October 2015-March 2016

• Worked one-on-one with clients to improve their health and fitness goals while providing strength training and nutritional guidance.