Risa M. Gough
Reseda,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Passionate about healthcare and always willing to learn.
Overview
2025
2025
years of professional experience
Work History
Teacher's Assistant
LAUSD
- Worked one-on-one with children who had severe behavioral issues, and still was able to help maintain an enjoyable class environment
- Maintained safety and security by overseeing students in recess environments.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Tutor
Just Start
08.2024 - Current
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
- Established positive relationships with both students and parents, fostering open communication regarding academic progress and goals.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
CSUN Math Tutor
CSUN
08.2023 - 05.2024
- Assisted struggling students in building a strong foundation in basic math skills to improve overall performance in advanced courses.
- Explained math concepts in caring and encouraging environment to help kids thrive and learn.
- Utilized real-world examples to make abstract mathematical concepts more relatable and understandable.
Plastic Surgery Receptionist
Andrew Cohen
07.2023 - 09.2023
- Answered phone promptly and directed incoming calls to correct offices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
Barista
Starbucks
07.2019 - 05.2021
- Recommended products based on solid understanding of individual customer needs and preferences
- Maintained supply levels in counter and customer areas to meet typical demands
- Engendered customer loyalty by remembering personal preferences and allergy information
- Memorized ingredients and recipes for over 80 speciality drinks
- Maintained regular and consistent attendance and punctuality
- Cleaned counters, machines, utensils, and seating areas daily
- Prioritized drink requests while managing interruptions
- Memorized recipes for over 20 speciality coffee beverages and seasonal offerings
Hostess/Server
Vic's All Star Kitchen
10.2017 - 10.2019
- Cultivated positive guest relations by managing information and orchestrating speedy seating
- Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy
- Supported servers, food runners, and bussers with keeping dining area ready for every guest
- Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times
- Checked identification to enforce age regulations for alcoholic beverages
- Collected credit cards, cash, and gift certificate payments and dispensed change for cash transactions
- Greeted and maintained relationships with regular customers
Education
Bachelor of Arts - Psychology, Biology
California State University, Northridge
Northridge, CA05.2021
Skills
- Fluent in American Sign Language
- Adaptive
- Creative
- Friendly
- Outgoing
- Conflict Resolution
- Professional demeanor
Accomplishments
- Dean's List | Fall 2020, Spring 2021, Fall 2021, Spring 2022, Fall 2023
- Involved with Youth & Government - wrote a bill that was endorsed by a youth governor
- Signed the national anthem for Amador Valley High School's 2020 graduation ceremony as well as at Candlestick Park for the San Francisco 49ers football team four times
- Was a mentor to freshmen in the 'LINK' program and won 'Leader of the Month'
Languages
ASL
Timeline
Tutor
Just Start
08.2024 - Current
CSUN Math Tutor
CSUN
08.2023 - 05.2024
Plastic Surgery Receptionist
Andrew Cohen
07.2023 - 09.2023
Barista
Starbucks
07.2019 - 05.2021
Hostess/Server
Vic's All Star Kitchen
10.2017 - 10.2019
Teacher's Assistant
LAUSD
Bachelor of Arts - Psychology, Biology
California State University, Northridge
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