Experienced Human Resource Director in both large Corporate and medium non-profit settings. Acompetent, organized and outgoing individual with a strong work ethic and exceptional communication skills taking pride in maintaining clear lines of communication between HR Department staff, Company employees, and Management,
Overview
25
25
years of professional experience
Work History
Human Resource Director
Occupational Training Center Of Burlington County
03.2017 - 03.2024
Processed employee claims involving performance issues and harassment.
Maintained human resources regulatory compliance with local, state and federal laws.
Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
Streamlined HR processes for increased efficiency and improved service delivery.
Established onboarding procedures to facilitate smooth transitions for new hires into OTC organization.
Addressed employee conflicts with appropriate urgency, following all corporate procedures.
Handled on-boarding process for newly hired employees and distributed all paperwork.
Oversaw annual performance review process, providing guidance to managers on setting goals and measuring employee progress.
Implemented policies and procedures to ensure compliance with federal, state, and company regulations.
Structured compensation and benefits according to market conditions and budget demands.
Spearheaded diversity and inclusion efforts, fostering welcoming workplace environment for all staff members.
Managed benefits administration, ensuring cost-effective coverage options for employees while staying within budget constraints.
Coordinated internal communications efforts, keeping employees informed of important organizational updates and changes.
Provided immediate updates to entire employee pool when policies and procedures were altered.
Oversaw workers' compensation program for employees injured on job.
Monitored administration of benefits program to maintain compliance with employee insurance program.
Monitored and handled employee claims involving performance-based and harassment incidents.
Answered employee inquiries regarding health benefits and 401k options.
Conducted exit interviews to better understand reasons why employees were separating from company.
Optimized HRIS systems for better data accuracy and ease of use by both HR professionals and employees.
Led successful labor relations negotiations, maintaining positive relationships between management and union representatives.
Created user-friendly employee handbook that was much easier to update and maintain than prior manual.
Enhanced employee engagement by implementing innovative HR programs and initiatives.
Implemented wellness programs to promote employee health, leading to lower absenteeism rates and increased productivity.
Managed other HR staff and oversaw completion of tasks and initiatives.
Educated employees on company policy and kept employee handbook current.
Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
Conducted investigations and assisted with handling employee complaints involving Affirmative Action and EEOC to promote equitable workplace.
Met with employees annually for progress reviews and performance assessments.
Instructed senior leaders on appropriate employee corrective steps.
Distributed employee engagement surveys to identify areas of improvement.
Coordinated technical training and personal development classes for staff members.
Human Resource Manager
Samaritan Health Services
02.2014 - 09.2016
Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
Maintained human resources regulatory compliance with local, state and federal laws.
Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
Organized and led staff orientation programs and training to promote collaboration.
Motivated employees through special events, incentive programs, and constructive feedback.
Processed employee claims involving performance issues and harassment.
Monitored and handled employee claims involving performance-based and harassment incidents.
Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
Implemented performance reviews and motivational strategies to elevate HR team results.
Motivated employees through special events and incentive programs.
Championed employee wellness initiatives resulting in improved job satisfaction and reduced absenteeism.
Distributed employee engagement surveys to identify areas of improvement.
Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
Devised hiring and recruitment policies for 300-employee company.
Identified and implemented appropriate strategies to increase employee satisfaction and retention.
Fostered positive work environment through comprehensive employee relations program.
Sr. Human Resource Director
HCR ManorCare
07.1999 - 02.2014
Established culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
Cultivated positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Streamlined HR processes for increased efficiency and reduced administrative workload.
Enhanced workplace culture by promoting diversity, inclusion, and open communication initiatives.
Administered payroll accurately, ensuring timely payment processing while minimizing errors in calculations or deductions.
Liaised between management and employees to deliver conflict resolution, alleviate problems, and interpret compensation and benefits policies.
Facilitated change management initiatives, effectively communicating expectations to employees during transitions.
Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
Resolved employee complaints and grievances successfully through mediation and collaboration.
Managed payroll processing and benefits to compensate employees for service rendered.
Conducted workplace compliance training to reduce liability risks and operate effectively.
Administered employee benefits programs and administered open enrollment.
Collaborated with managers to identify and address employee relations issues.
Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
Ensured compliance with labor laws, reducing legal risks through regular policy reviews and updates.
Reviewed and screened applicant resumes to identify qualified candidates.
Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
Managed benefits administration, ensuring accurate enrollment and timely processing of claims.
Reviewed federal and state laws to confirm and enforce company compliance.
Managed 6 HR Directors of area HCR Manor Care facilities.
Education
Associate of Applied Science - Accounting Computer Option
Rowan College of NJ
Sewell NJ
05.1999
Skills
HR Policies Implementation
Onboarding process
Compensation and benefits
Employee Engagement
Grievance handling
Compliance
Employee Relations
Leadership
Exit Interviews and Processes
Benefits and compensation management
Leadership Training and Development
Human Resource Information System HRIS
Management Support
OSHA Certified in Safety
Timeline
Human Resource Director
Occupational Training Center Of Burlington County
03.2017 - 03.2024
Human Resource Manager
Samaritan Health Services
02.2014 - 09.2016
Sr. Human Resource Director
HCR ManorCare
07.1999 - 02.2014
Associate of Applied Science - Accounting Computer Option
Building Maintenance Mechanic at Occupational Training Center of Burlington CountyBuilding Maintenance Mechanic at Occupational Training Center of Burlington County