Rise McDowney
Portsmouth,VA
Summary
Dynamic leader and strategic thinker with extensive experience in operations management and team development, honed across roles at the USN. Excelled in enhancing safety protocols and streamlining processes, achieving significant efficiency improvements. Skilled in critical thinking and effective communication, adept at fostering teamwork and driving project success. Demonstrates profound adaptability, ensuring seamless integration of innovative solutions.
Overview
10
10
years of professional experience
Work History
Boatswain's Mate
USN
10.2014 - 04.2022
- Operated large marine vessels by adjusting speed, steering craft and utilizing navigation instruments.
- Towed and maneuvered vessels in harbors and open seas, communicating movements to passing vessels.
- Prioritized safety procedures when operating vessels, controlling speed, berthing and unberthing, giving optimal protection to crew and equipment.
- Learned to operate new technology systems and procedures through instruction, simulators and models.
- Analyzed labor requirements for peak seasons, adjusting staffing levels accordingly to meet increased demand without sacrificing service quality.
- Implemented safety protocols to minimize workplace accidents and maintain a safe working environment.
- Streamlined warehouse operations by implementing efficient inventory management processes.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Developed and maintained knowledgeable and productive team of employees.
- Rigged for heavy lifts according to blueprint requirements.
- Assisted in the development of lift plans, considering factors such as load weights, rigging capacities, and crane positioning.
- Communicated with equipment operators to accomplish smooth and efficient transports.
- Reduced downtime on projects by collaborating closely with other trades to coordinate work schedules.
- Enhanced team coordination and efficiency with thorough pre-operation briefings.
- Streamlined workflow processes by introducing new technologies in lifting, hoisting, and transportation procedures.
- Supervised rigging operations for successful completion of various construction projects.
- Managed equipment inventory, ensuring availability of necessary tools for each project.
- Coordinated with other construction teams to ensure seamless integration of the rigging process into the overall project timeline.
- Performed daily safety checks to achieve safe operating condition of equipment.
- Experienced in inspecting cranes and related equipment for safety and operational defects.
- Inspected, cleaned, and performed operator level maintenance on equipment in accordance with standards.
- Assisted in training new crane operators, sharing knowledge of best practices and providing guidance for skill development.
Financial Services Representative
USN
01.2022 - 03.2024
- Tracked budget forecasts and monitored budget performance.
- Generated financial projections and forecasts for short- and long-term.
- Enhanced customer relationships with personalized service and addressing individual concerns promptly.
- Collaborated with team members to achieve sales targets and improve overall branch performance.
- Increased client satisfaction by providing tailored financial advice and investment recommendations.
Assistant Education Support Officer
USN
01.2022 - 11.2024
- Evaluated external educational tools/resources prior implementation ensuring alignment curricular goals and objectives.
- Researched facilities for appropriate event locations and meeting accommodations.
- Represented educational program at meetings and conferences to serve as subject matter liaison for array of services and activities assigned.
Career Counselor
USN
04.2022 - 01.2025
- Assisted administration by analyzing job placement outcomes data contributing to accreditation reports.
- Enhanced student career development by conducting individual counseling sessions and group workshops.
- Counseled clients one-on-one regarding current situation, desires, aptitudes, education, and employment history.
- Developed strategic plans aligning departmental goals with institutional objectives to ensure long-term growth and success.
- Provided one-on-one coaching sessions focused on interview preparation, boosting student confidence during employer interactions.
- Evaluated program effectiveness through regular assessment measures, making data-driven improvements as needed.
- Led workshops for job seekers to provide information on job searching, application completion, and resume building.
- Streamlined career services operations by implementing new career management software, improving data tracking and outcomes reporting.
- Empowered students to identify and pursue their career goals through one-on-one counseling sessions.
- Provided coaching and mentoring to employees.
- Developed career and education plans based on individual needs.
- Handled incoming phone calls and answered questions from callers.
- Established and maintained standard office procedures to achieve demanding targets.
- Reduced errors in data entry tasks through diligent attention to detail and thorough verification procedures.
- Maintained confidentiality of sensitive information with strict adherence to company policies and procedures regarding data protection.
- Assisted in the preparation of detailed reports for senior management, ensuring accuracy and timeliness of information.
- Managed incoming correspondence, prioritizing items requiring immediate attention from executives or other team members.
- Improved customer satisfaction rates with prompt responses to inquiries and effective resolution of issues.
- Facilitated cross-departmental collaboration through clear communication channels and regular meetings among colleagues.
- Served as a reliable resource for colleagues seeking assistance with administrative tasks or office equipment troubleshooting needs.
- Purchased and maintained office supplies.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Edited and proofread documents for accuracy and completeness.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Utilized office management software to record and track customer information.
- Processed incoming and outgoing mail and packages according to established procedures.
Security Manager
USN
08.2022 - 01.2025
- Managed a team of security personnel, providing regular training for improved performance and professional growth.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Maintained detailed records of security incidents, enabling proper analysis for future preventative measures.
- Kept team compliant with security protocols and appearance standards.
- Monitored building access, ensuring only authorized personnel were granted entry into secure areas of the facility.
- Conducted drills to keep security staff on alert and proficient with established plans.
- Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
Education
Bachelor of Science - Health Information Management
American Public University
Charles Town, WV09-2026
High School Diploma -
EVANSTON TOWNSHIP HIGH SCHOOL
Evanston, IL06-2012
Skills
- Incident reports
- Safety and security procedures
- Safety and security regulations
- Active listening
- Critical thinking
- Data entry
- Problem resolution
- Computer proficiency
- Microsoft outlook
- Follow-up skills
- Paperwork processing
- Team development
- Documentation
- Administrative support
- Microsoft Office Suite
- Microsoft PowerPoint
- Customer relationship management (CRM)
- De-escalation techniques
- Filing
- Coordination
- Inventory control
- Operations management
- Teamwork and collaboration
- Multitasking Abilities
- Adaptability and flexibility
- Effective communication
- Self motivation
- Adaptability
Accomplishments
- Supervised team of [Number] staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
- Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
Timeline
Security Manager
USN
08.2022 - 01.2025
Career Counselor
USN
04.2022 - 01.2025
Financial Services Representative
USN
01.2022 - 03.2024
Assistant Education Support Officer
USN
01.2022 - 11.2024
Boatswain's Mate
USN
10.2014 - 04.2022
Bachelor of Science - Health Information Management
American Public University
High School Diploma -
EVANSTON TOWNSHIP HIGH SCHOOL
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