Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
Generic

Rishan Najeeb

Doha

Summary

Results-driven E-Commerce and Business Development Specialist with over 6 years of cross-functional experience across online platforms, omnichannel retail, and partner operations in Qatar and the UK. Proven expertise in campaign management, digital sales strategy, and e-commerce analytics. Strong background in collaborating with stakeholders across marketing, fulfillment, and product teams. Holds an MBA with specialized research in Qatar’s e-commerce sector.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Business Development Executive (Online & E-Commerce)

Al Rawabi Group
02.2024 - Current
  • - Manage and optimize e-commerce operations for Rawabi Shopping and Tasveek platforms.
  • - Coordinate with food delivery partners (Talabat, Snoonu, Rafeeq, Deliveroo) to enhance digital reach and engagement.
  • - Analyze daily sales and order fluctuations, provide performance insights, and recommend improvements.
  • - Implement discount strategies and promotions to increase visibility and customer conversion.
  • - Present weekly online business performance reports to senior management.
  • - Recommend platform UX enhancements based on market trends and competitor tracking.

Sales Executive

Video Home and Electronic Center
10.2022 - 06.2023
  • - Maintained relationships with key decision-makers and managed product visibility across Hypermarkets.
  • - Supported financial documentation and ensured accurate reporting to internal teams.
  • - Used CRM to monitor pipeline performance and coordinate with logistics and sales operations.

Business Development Executive

London Digital Platform
06.2020 - 05.2022
  • - Onboarded restaurants to the Amby platform and promoted digital services such as content marketing and social campaigns.
  • - Executed marketing strategies tailored to partner needs and regional market insights.
  • - Provided operational training and ensured seamless integration with online ordering systems.
  • - Conducted market research to inform partner strategy and improve product adoption.

HR Executive

Wellcare Group
01.2017 - 02.2020
  • - Processed monthly payroll and maintained employee records for over 300 staff.
  • - Designed and facilitated employee training programs to improve performance and engagement.
  • - Led internal HR process improvements that enhanced efficiency and accuracy.

Retail Store Manager

Calicut Medicals
07.2014 - 11.2016
  • - Oversaw daily retail operations, stock levels, and display strategies based on product demand.
  • - Provided product guidance and personalized service to boost customer satisfaction and repeat visits.
  • - Managed a small team and ensured seamless coordination between sales and inventory.
  • - Handled in-store complaints with professionalism and ensured conflict-free resolutions.

Education

MBA -

University of Northampton
11-2023

Bachelor of Commerce -

Calicut University
04-2014

Skills

  • E-Commerce Operations & Analytics
  • Campaign & Promotion Management
  • Google Analytics CMS Excel (Advanced)
  • Cross-Functional Collaboration
  • Product & Assortment Optimization
  • CRM & Partner Relationship Management
  • UX & Customer Journey Focus
  • KPI Forecasting & Reporting
  • Market & Competitor Analysis

Certification

  • - Strategic Management & Leadership Practice (CMI Level 7) – Sep 2024
  • - Transactional Analysis – ITAA, Mar 2018

LANGUAGES

English
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
Malayalam
Bilingual or Proficient (C2)
Tamil
Upper intermediate (B2)
Arabic
Intermediate (B1)

Timeline

Business Development Executive (Online & E-Commerce)

Al Rawabi Group
02.2024 - Current

Sales Executive

Video Home and Electronic Center
10.2022 - 06.2023

Business Development Executive

London Digital Platform
06.2020 - 05.2022

HR Executive

Wellcare Group
01.2017 - 02.2020

Retail Store Manager

Calicut Medicals
07.2014 - 11.2016

MBA -

University of Northampton

Bachelor of Commerce -

Calicut University