Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rishard Leach

Highspire,PA

Summary

Dedicated and reliable employee with a strong work ethic and excellent interpersonal skills. Adept at adapting to new challenges and environments with a proven track record of providing top-notch customer service and support as well as the ability to quickly and efficiently master new skills.

Professional freight logistics specialist with solid expertise in handling and moving goods efficiently. Skilled in operating various material handling equipment, ensuring timely delivery, and maintaining safety standards. Strong focus on team collaboration and achieving results, adaptable to changing needs and reliable in all situations. Known for exceptional organizational skills and proactive approach to problem-solving.

Experienced with customer service, sales techniques, and product knowledge. Utilizes persuasive communication to connect with customers and recommend products. Track record of maintaining organized inventory and supporting team goals.

Experienced with assembly processes and techniques critical to efficient production. Utilizes strong attention to detail and manual dexterity to ensure accurate and timely completion of tasks. Knowledge of safety protocols and quality standards to maintain optimal workflow and product integrity.

Retail professional with focus on delivering high-quality customer service and efficient store operations. Brings valuable experience in managing inventory, assisting customers, and maintaining store standards. Known for excellent teamwork and adaptability to changing store needs. Reliable in achieving operational goals while fostering collaborative work environment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Store Associate

Party City
09.2021 - Current
  • Maintain store cleanliness and organization to ensure a welcoming environment for customers.
  • Provide exemplary customer service, engaging with each visitor to meet their sales and service needs.
  • Manage inventory, stock shelves, and execute merchandise displays to enhance product visibility and sales.
  • Support logistics by assisting with the loading and unloading of deliveries.

Retail Sales Associate

Hershey Park
05.2021 - 07.2021
  • Conducted cashier duties, including sales transactions and payment processing, while maintaining a friendly demeanor.
  • Assisted customers in locating products, ensuring a high level of satisfaction and repeat business.
  • Collaborated with team members to meet sales targets and improve the overall shopping experience.

Manual Assembler

Pheonix Contact
09.2024 - 10.2024
  • Assembled components following blueprints and specifications to ensure product quality.
  • Operated hand tools and machinery efficiently to meet production schedules.
  • Maintained cleanliness and organization of work area to enhance operational efficiency.
  • Collaborated with team members to streamline assembly processes and reduce waste.
  • Increased production efficiency by assembling components quickly and accurately.
  • Improved product quality with meticulous attention to detail during assembly.
  • Completed tasks on time to meet quality and safety standards.
  • Recognized and reported defective material and equipment to shift supervisor.

Retail Sales Associate

Stanley Black & Decker
11.2024 - 03.2025
  • Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
  • Maintained accurate inventory levels through regular stock checks and effective organization.
  • Collaborated with team members to enhance product displays, increasing visual appeal and customer engagement.
  • Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
  • Monitored sales trends to provide feedback for inventory management and product selection improvements.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Fostered a positive shopping experience by maintaining clean and organized store environments.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Managed cash register, ensuring accurate transactions and safeguarding against losses.

Freight Handler

FedEx
04.2025 - Current
  • Operated forklifts and pallet jacks to transport freight efficiently across warehouse environment.
  • Loaded and unloaded shipments, ensuring proper handling of fragile and high-value items.
  • Maintained accurate inventory records using warehouse management systems to track stock levels.
  • Collaborated with team members to optimize loading processes, reducing turnaround time for deliveries.
  • Conducted routine inspections of equipment to ensure compliance with safety regulations and operational standards.
  • Loaded and unloaded trucks.
  • Inspected freight for any damage or faults prior to loading.
  • Utilized proper lifting techniques to facilitate safe and efficient handling of freight.
  • Enhanced warehouse efficiency by streamlining freight handling processes and implementing organizational systems.
  • Coordinated with team members to ensure smooth operation of freight handling process, mitigating delays.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.

Education

High School Diploma -

Central Dauphin East Senior High School
Harrisburg, PA
06.2021

Skills

  • Efficient in Payment and Shipment Processing
  • Proficient in Return Handling
  • Strong Customer Service and Support
  • Effective Communication and Team Collaboration
  • Heavy lifting
  • Truck loading and unloading
  • Loading and unloading
  • Warehouse safety
  • Handheld scanners
  • Package handling
  • Trailer unloading
  • Forklift certified
  • Warehouse operations
  • OSHA compliance
  • Assembly and production
  • Problem-solving
  • Attention to detail
  • Repetitive work
  • Workplace safety
  • Manufacturing
  • Product assembly
  • Small parts assembly
  • Time management
  • Accuracy
  • Blueprint reading
  • Electrical wiring
  • Team collaboration
  • Quality control
  • Component assembly techniques
  • Customer service
  • Cash handling accuracy
  • Attention to detail focus
  • Organization
  • Store cleanliness maintenance
  • Cash register operation
  • Basic math skills application
  • Relationship building
  • Returns and exchanges handling
  • Patience and empathy demonstration
  • Payment processing
  • Stock replenishment efficiency
  • Product display
  • Teamwork and collaboration
  • Customer assistance
  • Customer engagement
  • Retail sales
  • Product knowledge
  • Professional appearance
  • Stocking and receiving
  • Store maintenance
  • Retail store operations
  • Phone etiquette
  • Conflict resolution

Certification

Forklift Certified

Timeline

Freight Handler

FedEx
04.2025 - Current

Retail Sales Associate

Stanley Black & Decker
11.2024 - 03.2025

Manual Assembler

Pheonix Contact
09.2024 - 10.2024

Store Associate

Party City
09.2021 - Current

Retail Sales Associate

Hershey Park
05.2021 - 07.2021

High School Diploma -

Central Dauphin East Senior High School
Rishard Leach