Rishi Mattoo

• Scheduled interviews with other healthcare professionals
• Utilized social media sites to recruit new employees
• Maintained work structure by updating job requirements and job descriptions for all positions
• Conducted onboarding presentations for all new employees

• Wrote and posted technical job descriptions
• Posted positions through approved recruitment channels.
• Conducted initial candidate screens and set up in person interviews for a variety of positions for the company wide summer internship program (Audience Development, News Production, Experiential)

• Sourced candidates for a wide range of IT positions- Java Developer, Salesforce Architect, Devops etc. to achieve weekly recruiting targets (successful submission of at least one daily candidate)
• Posted positions through approved recruitment channels to increase number of potential submissions
• Worked on W2 and Corp to Corp roles for major corporations including Google
• Promptly corresponded with all applicants and coordinated and conducted interviews within established target timelines
• Conducted skills assessment as part of screening process to ensure candidates would perform well in client interview

• Sourced and Recruited candidates for Financial Services and Software Development (with a focus on Artificial Intelligence). Placed several candidates in the Big 4
• Posted positions through approved recruitment channels (Dice, LinkedIn).
• Pre-screened all resumes prior to sending them to corporate hiring managers for consideration. Restructured the resume where needed. Utilized MS Office
• Screened all applicants based on their qualifications and background and set up interviews.
• Regularly attained performance metrics (e.g. interviews scheduled). Uploaded 50 candidates a day to ATS system

• Sourced candidates with Accounting/Finance backgrounds to perform Tax work during busy season
• Conducted preliminary evaluations and set up interviews
• Regularly attained performance metrics (Calls per day; interviews scheduled)
• Used ATS system to ensure that all recruiters knew the status of candidates being contacted
• Reviewed and Formatted resumes to align job requirements with client skills.

• Performed compression analysis to determine mean salary by department. and adjusted data to account for outliers (using Excel)

• Assessed performance reviews for absence of bias and inappropriate comments

• Attended interviews and summarized questions for each candidate for assessment

• Utilized HAY point system to assess fairness of compensation

• Developed job descriptions
• Posted descriptions to new websites to attract more candidates Developed creative ways to market internships
• Extended network to include more schools and build relationships
• Conducted initial and final interviews, extended offers to candidates
• Performed orientation and training for each new intern

-Took calls regarding billing and account management for Maryland EZ Pass.

-Met metrics of 30 calls a day and Average Handle Time of 7 minutes per call.

-Examined pictures in license plate review to ensure the numbers in the pictures matched up to the official data in our system.

• Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
• Streamlined call flow processes for more efficient response times and increased productivity.
• Improved first-call resolution rates with thorough issue analysis and effective problem-solving techniques.