Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Interests
Timeline
CAREER HIGHLIGHTS
PRODUCT EXECUTIVE | DESIGN-THINKER | CUSTOMER ADVOCATE | STRATEGIC LEADER
Granted U.S. Permanent Residency for under the EB-1A category for "extraordinary ability"
Generic

Rishi Misra

San Francisco,CA

Summary

Experienced product management professional with over 20 years of pioneering work in digital transformation in the health and wellness space. My experience ranges from building innovative startups to digital transformations at large organizations and includes management consulting.

I bring expertise in product strategy, artificial intelligence, and strategic partnerships, having contributed to transformative pilots and collaborations with leading organizations. My mission is to leverage technology to improve healthcare delivery while fostering collaboration across teams and stakeholders. By prioritizing impactful solutions and operational excellence, I remain committed to enhancing patient outcomes and advancing the digital health landscape.

Persistence is a strength of mine. I endured a 25 year pathway to US Citizenship and finally received it through the EB-1A category. In the process, I identified key ways to improve the system and worked with the Obama White House's Office of Science and Technology Policy.

As a US Citizen living in the San Francisco Bay Area, I enjoy the outdoors (completed my first triathlon in 2025), and am a civically engaged advocate for pedestrian safety.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Head of Product, New Member Welcome Experience

Kaiser Permanente
11.2020 - Current
  • Spearheaded design and launch of personalized web/mobile onboarding for 1.1M+ members/year.
  • Applied user empathy to increase feature engagement: +68% Rx transfers, +37% PCP selection.
  • Reduced voluntary member terminations by 42% through data-informed UX and cross-functional collaboration.
  • Managed and mentored a team of 12; fostered data-driven decision-making culture and agile practices.

Senior Product Lead, Technology Strategy & Partnerships

Kaiser Permanente
12.2017 - 11.2020
  • Led AI and virtual care initiatives: launched NLP-enabled chatbot for call centers.
  • Co-designed diagnostic AI pilot with Google; oversaw clinical study protocols and ethical compliance.
  • Created maternity virtual care strategy during the pandemic, balancing access and safety.
  • Drafted and negotiated strategic partnership terms with major tech partners.

Product Manager, IndiGO Clinical Decision Support Tool

Archimedes, Inc.
08.2012 - 05.2017
  • Led design and delivery of chronic condition management tool for primary care physicians.
  • Grew implementation revenue from <$20K to $2.4M in under 12 months.
  • Evangelized product via national conferences (HIMSS, ACC) and industry thought leadership.

Product Manager

One Medical Group
01.2010 - 08.2012
  • Delivered tools to manage core operational performance, service quality, and new patient acquisition.
  • Streamlined administrative scheduling and staffing; improved patient access and satisfaction.
  • Built early-stage analytics infrastructure fueling exponential membership growth (3.6x).

Management Consultant, KP IT

Kaiser Permanente
10.2008 - 12.2009
  • Supported national EHR rollout, driving adoption and eliminating downtime across facilities.

Consultant → Senior Consultant

Deloitte Consulting LLP
11.2003 - 10.2008
  • Product managed Epic system rollouts with focus on user adoption and clinical efficiency.
  • Delivered research-driven recommendations to C-suite on pharma IT strategy and M&A.

Education

Artificial Intelligence in Healthcare Executive Program -

MIT Sloan School of Management
Boston, MA
12-2022

MBA - Operations & Strategy

Washington University in St. Louis
St Louis, MO
05-2003

BS - Biomedical Engineering

Washington University in St. Louis
05-2003

BA - Physics

Grinnell College
Grinnell, IA
05-2001

Skills

  • Languages: English (native), Hindi (fluent), German & Spanish (basic)
  • Tools: JIRA, Figma, Tableau, Adobe Analytics
  • Interests: Sailing (ASA 104 certified), global travel, civic engagement

Certification

  • Inspired Product Workshop, Silicon Valley Product Group - February 2021
  • ASA 104 Bareboat Cruising Certification, American Sailing Association - January 2018
  • Epic Inpatient Orders, Epic Systems Corporation - Spring 2006
  • Epic Inpatient Clinical Documentation, Epic Systems Corporation, Spring 2006

Languages

English
Full Professional
Hindi
Native or Bilingual
German
Elementary
Spanish
Elementary

Interests

  • Global travel, sailing, civic engagement

Timeline

Head of Product, New Member Welcome Experience

Kaiser Permanente
11.2020 - Current

Senior Product Lead, Technology Strategy & Partnerships

Kaiser Permanente
12.2017 - 11.2020

Product Manager, IndiGO Clinical Decision Support Tool

Archimedes, Inc.
08.2012 - 05.2017

Product Manager

One Medical Group
01.2010 - 08.2012

Management Consultant, KP IT

Kaiser Permanente
10.2008 - 12.2009

Consultant → Senior Consultant

Deloitte Consulting LLP
11.2003 - 10.2008

Artificial Intelligence in Healthcare Executive Program -

MIT Sloan School of Management

MBA - Operations & Strategy

Washington University in St. Louis

BS - Biomedical Engineering

Washington University in St. Louis

BA - Physics

Grinnell College

CAREER HIGHLIGHTS

  • Customer-Centric Product Launches: Led Kaiser Permanente’s shift to digital onboarding, impacting over 1.1M members annually. Designed and delivered an empathetic experience that drove 42% drop in first-year membership churn.
  • Operational & Analytical Excellence: Built core analytics tools at One Medical, achieving a 3.6x membership growth and securing Series E funding.
  • Cross-Sector Innovation Partnerships: Partnered with Google, Samsung, Microsoft, and Intermountain Healthcare to co-design AI and virtual care pilots that improved care access, outcomes, and reduced costs.
  • Predictive & Clinical Product Leadership: Expanded adoption of a predictive modeling tool (IndiGO) to proactively mitigate chronic condition risks—boosting clinical outcomes and reducing total cost of care.

PRODUCT EXECUTIVE | DESIGN-THINKER | CUSTOMER ADVOCATE | STRATEGIC LEADER

  • Customer-centric product leader with 20+ years driving digital innovation in healthcare and wellness. Proven ability to blend analytical rigor, human-centered design, and cross-functional leadership to build products that create lasting customer and business impact. Experienced in scaling operations at startups and leading digital transformation at enterprise level.
  • Core Strengths:
  • Product Strategy | Empathy-Driven UX | Data-Backed Decision Making | Agile Delivery | Strategic Partnerships | Clinical Product Management | AI & Virtual Care Innovation

Granted U.S. Permanent Residency for under the EB-1A category for "extraordinary ability"

Issued by United States Citizenship and Immigration Services · Apr 2016

  • Granted to foreign nationals who have demonstrated extraordinary ability in the sciences, arts, education, business or athletics through sustained national or international acclaim.