Rishikkanth Kantam
DevOps Engineer
8580 Magnolia Trial, Apt, #218, Eden Prairie,MN
Summary
DevOps Engineer with an aggregate of over 7+ years of extensive experience that encompasses enterprise observability, cloud platforms, and Salesforce administration. Expertise in end-to-end CI/CD pipeline implementation, infrastructure automation, and monitoring solutions. Multi-cloud environments like AWS, Azure, and GCP, with hands-on experience in container orchestration using Kubernetes and Docker. Proven track record of successfully implementing observability solutions using Splunk, Zenoss, and Grafana for log management and application performance monitoring. Strong background in Agile methodologies and in using Kanban boards and Azure Boards. Skilled in automating tasks through Jenkins, Azure DevOps, and Ansible, with experience in high availability and operational excellence across multiple Servers, such as Windows and Red Hat Linux environments. Strong background in information security, technical project management, and Agile methodologies, demonstrated through successful implementation of enterprise-scale solutions. Skilled in bridging the gap between technical implementation and business strategy, with a focus on innovation, security compliance, and operational excellence across diverse technology environments.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Skills
- Azure
- GCP
- AWS
- Docker
- Kubernetes
- Helm Charts
- Terraform
- Azure DevOps
- Ansible
- Bitbucket/GIT
- Jenkins
- CI/CD
- Python
- Shell Scripting
- Salesforce
- VMware vSphere
Work History
DevOps Engineer
US Bankcorp
01.2025 - Current
- • Designed and automated provisioning of Azure infrastructure (VNets, Storage Accounts, AKS, SQL DB, NSGs) using Terraform modules and GitOps workflows.
• Deployed and managed OpenShift clusters across hybrid environments, including cluster upgrades, patching, scaling, and certificate management.
• Integrated HashiCorp Vault with Azure and OpenShift for secure storage and dynamic secrets management, enabling secure access to applications and pipelines.
• Integrated Kubernetes with CI/CD pipelines for automated rolling updates and blue-green deployments.
• Documented IaC standards and provided mentorship on Terraform usage and GitOps workflows.
• Provisioned Kubernetes clusters (EKS) and deployed containerized applications with Helm and Terraform.
• Integrated Docker container workflows with pipelines, enabling image builds and vulnerability scanning.
• Established monitoring, observability, and ELK logging stacks for enhanced system visibility and tracking.
• Developed and optimized CI/CD pipelines in Jenkins and GitHub Actions for deploying containerized workloads to OpenShift, with automated build, scan, and deploy workflows.
• Configured monitoring and alerting for OpenShift and Azure workloads using Prometheus and Grafana to ensure reliability and high availability.
• Implemented RBAC, role-based policies, and least-privilege access controls within OpenShift and Azure AD to strengthen security posture.
• Defined infrastructure policies, standards, and procedures for IaC adoption, ensuring alignment with IT security and compliance frameworks.
• Authored infrastructure and operational runbooks for OpenShift lifecycle management and Terraform deployment standards.
Packaged App Development Senior Analyst
Accenture Technologies
Hyderabad, Telangana,India
08.2021 - 12.2023
- Designed and implemented complete observability solutions with Splunk and Grafana for system-wide visibility into cloud and on-premise infrastructure.
- Implemented and managed Kubernetes clusters within Azure, orchestrating containerized applications built using Docker for increased scaling and resource utilization.
- Established end-to-end CI/CD pipelines using Azure DevOps and Jenkins that surface better efficiency in deployment and reliability of releases.
- Created and managed Infrastructure as Code using Ansible to handle automated implementations of Windows Server 2022 and Red Hat Linux environments.
- Integrated Salesforce with Azure DevOps for streamlined ALM using best-in-class version control practices with Git.
- Created end-to-end monitoring dashboards in Grafana for real-time application performance monitoring across cloud services.
- Administered Jira and Confluence for project tracking and documentation, including Kanban boards, to improve productivity among teams.
- Configured and managed SQL Server databases from a performance viewpoint, along with backup strategies.
- Led cross-functional teams using Agile methodologies, running daily stand-ups and maintaining project documentation in Confluence.
- Performed automation of security compliance checks and implemented role-based access control across cloud platforms.
- Extensive experience in Salesforce administration and customization.
Site Reliability Engineer
NetEnrich Technologies
Hyderabad, Telangana,India
11.2017 - 08.2021
- Implemented log management solution using ELK Stack, Splunk, and Zenoss to enhance incident response mechanisms.
- Managed Incident tracking and resolution using ServiceNow and ManageEngine, ensuring consistent SLA compliance.
- Participated in container deployments using Kubernetes and Docker across multi-cloud environments like AWS, Azure, and GCP.
- Automated infrastructure provisioning using Ansible in a Windows and Linux environment.
- Managed CI/CD in Jenkins and Azure DevOps and integrated them with GitHub for version control.
- We deployed monitoring solutions using Grafana, ensuring real-time application and infrastructure metrics.
- Managed a fleet of Red Hat Linux servers for high availability and security compliance.
- Created and maintained technical documentation in Confluence for processes, architectures, and troubleshooting guides.
- Directed root cause analysis efforts and developed and implemented proactive steps using observability tooling.
- Further operationalized the operation by automating routine tasks with PowerShell and Bash scripting, improving efficiency.
Education
Master of Science - Information Technology Management
Concordia University Saint Paul
Minneapolis, MN 01.2024 - 04.2025
Bachelor of Science - Electronics And Communication Engineering
JNTU Hyderabad
Telangana, India 06.2013 - 06.2017
Certification
- Red Hat Certified System Administrator (EX-200) Certificate No: 170-186-399
- Red Hat Certified Engineer (EX-300) Certificate No: 170-186-399
- Salesforce Certified Administrator (ADM-201) Certificate No: 3605043
- Microsoft Azure Administrator (AZ-104) Certificate No: D3BD46-BLE15E
- Microsoft Azure Developer Associate (AZ-204) Certificate No: 851631-1D24D1
- Microsoft DevOps Engineer Expert (AZ-400) Certificate No: 48FB13-54E16D
- Certified Kubernetes Administration (CKA). Certificate No: LF-2dj81qq1xi
- Agile Software Development –Scrum engineer Skill Soft Solutions.
Accomplishment
Certified Automatic Engineer Accenture 2023
Recognized for expertise in automating cloud-based workflows. Successfully integrated Azure DevOps with Jenkins, enabling API pipeline triggers for job automation. Led the installation and management of Jenkins on an Azure cloud server, optimizing CI/CD processes and enhancing development efficiency through seamless automation. This innovation significantly improved operational workflows and reduced manual intervention.
Timeline
DevOps Engineer
US Bankcorp
01.2025 - Current
Master of Science - Information Technology Management
Concordia University Saint Paul
01.2024 - 04.2025
Packaged App Development Senior Analyst
Accenture Technologies
08.2021 - 12.2023
Site Reliability Engineer
NetEnrich Technologies
11.2017 - 08.2021
Bachelor of Science - Electronics And Communication Engineering
JNTU Hyderabad
06.2013 - 06.2017