Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Rissia  Rasmussen

Rissia Rasmussen

Santa Ana,CA

Summary

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

34
34
years of professional experience

Work History

Starbucks Manager

Pavilions Grocery Store
10.2016 - Current
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Conducted monthly inventories of raw materials and components on work floor.
  • Recorded inventory sales into organization's weekly income report.
  • Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
  • Evaluated report data to proactively adjust and enhance operations.
  • Propelled continuous improvements and strategically capitalized on current market trends.
  • Compiled data highlighting key metrics to report information, determine trends and identify methods for improving store results.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
  • Directed staff and managed annual capital budget.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.

Hospice Nurse

Brightstar Healthcare
01.2009 - 11.2014
  • Educated family members and caregivers on patient care instructions.
  • Evaluated patient histories, complaints and current symptoms.
  • Accurately documented treatment, medications and IVs administered, discharge instructions and follow-up care.
  • Advocated for and strived to protect health, safety and rights of patient.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Administered different therapies and medications in line with physician orders and treatment plan.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Managed patients recovering from medical or surgical procedures.
  • Monitored patient reactions after administering medications and IV therapies.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
  • Recorded details regarding therapies to keep patient charts updated.
  • Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Adhered to strict safety measures by carefully determining proper dosages before administering medications.
  • Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.

Education

Cosmetology - Manicurist

Coleen O Haras
Anaheim, CA
06.1989

Canyon High School
Anaheim, CA
1988

Skills

  • Corporate Social Responsibility
  • Train Employees
  • Manage Budgets
  • Cost Management
  • Advertising Techniques
  • Financial Forecasting
  • Sales and Marketing
  • Greet Guests
  • Sales Strategies
  • Control of Expenses
  • Sales Activities
  • Staff Management
  • Brand Management
  • Customer Service
  • Quality Standards
  • Team Leadership
  • Verbal and Written Communication
  • Health and Safety Regulations
  • Supply Chain Management
  • Customer Relationship Management
  • Business Planning
  • Order Supplies
  • Time Management
  • Managing Employee Relations
  • Issue and Conflict Resolution
  • Food and Beverage Management
  • Manage Inventory
  • Marketing Management
  • Managing Cash Register
  • Budgeting and Cost Control

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Often you have to rely on intuition.
Bill Gates

Timeline

Starbucks Manager

Pavilions Grocery Store
10.2016 - Current

Hospice Nurse

Brightstar Healthcare
01.2009 - 11.2014

Cosmetology - Manicurist

Coleen O Haras

Canyon High School
Rissia Rasmussen