Ristova Tanja
27/04/2001
RINGGENBERG ,SWITZERLAND
Summary
Dynamic and service-oriented professional with experience at Hotel & Restaurant Panorama, excelling in customer care and reception duties. Known for maintaining a positive atmosphere and effectively managing guest interactions. Proficient in basic digital tools and skilled in fostering a welcoming environment, ensuring a memorable experience for diverse clientele.
Overview
5
5
years of professional experience
Work History
Service Assistant-Waitress
Fitness Haus
12.2024 - 06.2025
- Guest service
- Food and beverage handling
Customer Assistant
Mobiles 2019
02.2023 - 02.2024
- Worked in a mobile phone repair shop.
- Took customer requests, explained services, and handled simple issues.
- Provided friendly and clear communication.
Sales Assistant
Bakery Shop Stela
01.2022 - 04.2022
- Managed orders and customer service at the bakery counter.
- Maintained cleanliness and positive customer experience.
Reception & Service Assistant (Seasonal)
Hotel & Restaurant Panorama
06.2020 - 12.2021
- Worked during the busy summer and holiday periods.
- Welcomed guests and supported reception with check-in and check-out.
- Helped serve food and drinks in the bar and restaurant.
- Maintained a clean and professional environment, always with a smile.
Education
Fashion Design
Academia Italiana
Skopje01-2025
Waitress Certificate -
Vanco Prke
Stip - North Macedonia01-2025
High School Diploma -
Nikola Karev
Strumica, North Macedonia 01-2020
Short Course - Fashion Accessories & Adobe Illustrator
Dijolev And The Arts
Skopje, North Macedonia01-2020
Skills
Mother Tongue(s): Macedonian
Other Language(s):
- English:
- Serbian
- Bulgarian
- Croatian
Communication Skills:
- Friendly, polite, and service-oriented
- Works well with guests from different cultures
- Calm and helpful under pressure
Organizational / Managerial Skills:
- Responsible and independent
- Works well without supervision
- Team player with attention to detail
Job-Related Skills:
- Hotel and restaurant service experience
- Reception and bar assistance
- Customer care
- Basic knowledge of repair shop operations
Digital Skills:
- Adobe Illustrator (basic level)
- Basic computer use and communication tools
Timeline
Service Assistant-Waitress
Fitness Haus
12.2024 - 06.2025
Customer Assistant
Mobiles 2019
02.2023 - 02.2024
Sales Assistant
Bakery Shop Stela
01.2022 - 04.2022
Reception & Service Assistant (Seasonal)
Hotel & Restaurant Panorama
06.2020 - 12.2021
Fashion Design
Academia Italiana
Waitress Certificate -
Vanco Prke
High School Diploma -
Nikola Karev
Short Course - Fashion Accessories & Adobe Illustrator
Dijolev And The Arts
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