Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic
Riswandi Simanjuntak

Riswandi Simanjuntak

Groveport,OH

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Shipping Lead

CART.COM
Groveport, Ohio
05.2024 - Current
  • Communicated with carrier representatives to follow specific procedures and make special delivery arrangements.
  • Trained new employees on warehouse operations, including receiving, storing, packing and shipping items.
  • Obtained required documentation to process shipments and support movement.
  • Determined shipping methods, routes or rates for materials to be shipped.
  • Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
  • Compared and verified identifying information of outgoing shipments.
  • Coached new staff preparing outgoing and receiving incoming shipments.
  • Developed and implemented process improvements to increase shipping efficiency.
  • Recorded shipment data for reporting, accounting or recordkeeping purposes.
  • Collaborated with warehouse staff to ensure timely delivery of goods.

Restaurant Manager

China Garden HOT POT BBQ
Omaha, NE
02.2024 - 04.2024
  • Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
  • Performed regular maintenance checks on equipment to ensure proper functioning.
  • Monitored stock levels of ingredients to ensure timely delivery of fresh produce.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Ensured compliance with all food safety regulations and sanitation standards.
  • Prepared employee schedules to maintain appropriate staffing levels during peak periods.
  • Distributed food to service staff for prompt delivery to customers.
  • Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.

Senior Implementation Manager

Ericsson
Jakarta, Indonesia
01.2016 - 09.2023
  • Led risk management efforts, gathering departments leads to collaboratively identify potential risks and brainstorm mitigation strategies.
  • Analyzed workflows and established priorities for daily operations.
  • Implemented best practices when it comes to managing client expectations throughout the entire implementation process.
  • Liaised with key stakeholders to obtain details on project scope, component requirements and duration restrictions.
  • Coordinated with stakeholders to ensure timely completion of projects.
  • Maintained relationships with customers by responding quickly to inquiries and concerns.
  • Monitored progress of projects and identified risks or potential problems.
  • Prepared detailed project plans, incorporating activity definitions, task sequencing layouts, resource requirements, and timeframe estimates.
  • Defined communication and monitoring policies and worked collaboratively to publish status reports and stakeholder updates.
  • Organized meetings with clients to discuss project status and any changes needed.
  • Developed and implemented strategies for successful project implementations.
  • Reviewed reports from teams on current progress of initiatives and milestones achieved.
  • Tracked budgets and expenses associated with each project, ensuring accuracy of financial reporting.
  • Managed full project lifecycles beginning at inception and ending with customer-facing deployments.

Acceptance Project Manager

Nokia
Jakarta, Indonesia
05.2014 - 12.2015
  • Facilitated resolution of conflicts between team members when necessary.
  • Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
  • Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
  • Built and established strong partnerships with teams, vendors and contractors.
  • Managed multiple projects with competing deadlines simultaneously.
  • Furnished project updates to various stakeholders, informing on strategy, adjustments and progress.
  • Managed contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
  • Reviewed project risks and devised proactive strategies to avoid potential roadblocks.
  • Created and implemented processes to ensure successful completion of projects.
  • Drafted reports summarizing progress made on projects for review by executive leadership team.
  • Generated and tracked change orders and other contractual modifications affecting budget and schedule.
  • Presented findings from data analysis in a clear, concise manner that was easily understood by stakeholders at all levels of the organization.
  • Communicated effectively with stakeholders to ensure project goals are met on time and within budget.
  • Implemented effective communication protocols between internal teams working on different aspects of a given project.
  • Worked effectively in team environments to make the workplace more productive.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.

Project Manager, PMO

Huawei Technologies
Jakarta, Indonesia
02.2008 - 03.2014
  • Conducted risk management activities such as identification, quantification, response planning and monitoring of risks.
  • Drafted project construction schedule and updated as job progressed.
  • Submitted project deliverables to clients, consistently adhering to quality standards.
  • Collaborated with vendors for procurement of materials required for successful completion of projects and programs.
  • Reviewed budget and subcontractor estimates in detail and analyzed for accuracy with scope of work relevancy in mind.
  • Submitted budget estimates, progress reports and cost tracking reports.
  • Identified potential risks associated with projects and developed mitigation strategies accordingly.
  • Developed and updated project plans to document objectives, technologies, schedules, and funding.
  • Produced thorough, accurate and timely reports of project activities.
  • Conducted periodic inspections of job sites for quality and progress.
  • Created project governance models to ensure compliance with standards and regulations.
  • Analyzed performance data to identify trends or gaps in delivery of services within the PMO.
  • Facilitated meetings with stakeholders to review progress against plan and resolve issues and concerns.
  • Organized team meetings to discuss progress towards goals and objectives while providing guidance on problem resolution techniques.
  • Tracked project costs including labor hours spent by team members on assigned tasks.
  • Identified needs and coordinated resource allocation to deliver quality standards on time and within budget.
  • Participated in professional development opportunities to stay current with industry trends and technologies.
  • Managed cross-functional teams responsible for successful completion of projects and programs according to scope, timeline, budget constraints and quality requirements.
  • Focused on project monitoring and management by developing forecasts and tracking expenses.
  • Furnished project updates to various stakeholders, informing on strategy, adjustments and progress.
  • Monitored customer satisfaction levels by collecting feedback from stakeholders through surveys or interviews.
  • Led meetings with internal team members, consultants and contractors.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Completed day-to-day duties accurately and efficiently.
  • Worked effectively in team environments to make the workplace more productive.

Project Engineer

Smartfren
Medan, North Sumatera
04.2006 - 05.2008
  • Supervised installation of materials and equipment for compliance with drawings and specifications.
  • Fulfilled orders by successfully planning, budgeting, and coordinating projects.
  • Coordinated meetings with stakeholders including clients, architects, engineers, subcontractors and other parties involved in the project.
  • Conferred with technical personnel to prepare designs or operational plans.
  • Coordinated with stakeholders to define project scope, objectives and deliverables.
  • Interacted with clients to interpret needs and requirements.
  • Maintained project schedule by monitoring project progress, coordinating activities and resolving problems.

Education

Master of Science - Business Management

University of Indonesia
Depok, West Java, Indonesia
08-2021

Bachelor of Engineering Technology - Information Technology

Telkom University
Bandung, West Java, Indonesia
02-2006

Skills

  • Warehouse management
  • Shipping operations
  • Staff training
  • Loading and unloading
  • Shipment checks
  • Shipment verification
  • Packing supervision
  • Documentation handling
  • Shipping and receiving tracking
  • Cross-functional collaboration
  • Organization and prioritization
  • Equipment troubleshooting
  • Warehouse software systems
  • Time management
  • Task prioritization
  • Product knowledge
  • Hazardous materials handling
  • Forklift operation
  • Inspection and quality control
  • Effective communication
  • Warehousing operations
  • Shipping documentation
  • Shipment tracking
  • Teamwork and cooperation
  • Vendor coordination
  • Loading dock management

Certification

  • PMI - PMP
  • PMI - ACP

Accomplishments

  • Best Taskforce Lead
  • Best Project Manager

Timeline

Shipping Lead

CART.COM
05.2024 - Current

Restaurant Manager

China Garden HOT POT BBQ
02.2024 - 04.2024

Senior Implementation Manager

Ericsson
01.2016 - 09.2023

Acceptance Project Manager

Nokia
05.2014 - 12.2015

Project Manager, PMO

Huawei Technologies
02.2008 - 03.2014

Project Engineer

Smartfren
04.2006 - 05.2008

Master of Science - Business Management

University of Indonesia

Bachelor of Engineering Technology - Information Technology

Telkom University

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Riswandi Simanjuntak