Open To Work
RISYAD BAHASUAN
Fort Mill,USA
Summary
Dynamic leader in network infrastructure with 20 years of experience in building high-performing teams across security, wireless, and data center technologies. Demonstrated success in driving cost-effective digital transformation initiatives. Expertise in enhancing organizational capabilities through strategic project leadership and effective cross-functional collaboration.
Overview
24
24
years of professional experience
Work History
AVP Network Engineering and Operations
LPL Financial
Fort Mill, SC
01.2016 - Current
- Lead, coach and mentor highly dedicated team of network engineers in the areas of security, wireless, lan, wan, voice, and data center technologies
- Lead, coach, train, and mentor highly dedicated team of engineers in the areas of full stack observability (Dynatrace, AppDynamics, ThousandEyes, ElasticSearch, OpenTelemetry)
- Led hiring, onboarding, training, and career development to maintain a highly engaged team.
- Collaborate with peers and senior leadership across technology and business units for short term and long-term initiatives
- Led impactful technology projects (VPN, SDWAN, SDA, ISE, ACI, CSW, HyperFlex, Cloud, etc) to enhance organizational capabilities.
- Developed and justified capital expenditure requests, project plans, and implementation strategies.
- Maintain vendor relationship and account management contacts with quarterly contract and support business reviews
- Lead various multi-vendor integrations and focused in automation capabilities
- Escalation point of contact for all network and network security issues
- Formed a team collaboration site and organized infrastructure network documentations and processes
- Maintained stability during data center migrations, ensuring seamless transitions and minimizing disruptions.
- Delivered enhanced network management solutions to provide complete visibility and observability
- Responsible for the stability and reliability of Focus conference network
- Reviewed, assessed, and recommend current and future topology for network infrastructure
- Lead and managed staff augmentation transition from manage services to captive model for both network operations and network security team
- Assessed RFC submissions from network operations and network security to facilitate timely project execution.
- Created hardening standard for access switches and routers applied throughout branch offices
- Collaboration with monitoring team and assisted with network monitoring improvements in Solarwinds, LiveAction, and ServiceNOW
- Recommend SIP inspection tool for historical data to assist with voice call drop and quality issues
- Identified, proposed, and fill gaps throughout the infrastructure in LAN, WAN, wireless, voice, and security
- Ensured compliance and alignment of infrastructure changes with organizational standards and goals.
Network Services Manager
RoundPoint Mortgage Servicing Corporation
Charlotte, NC
01.2015 - 01.2016
- Lead, mentored, and trained a dedicated team of network engineers in the areas of Security, Wireless, WAN, LAN, Voice, and Data Center technologies
- Directed the design, integration, operation, and management of the organization’s complex enterprise network topologies and protocols.
- Initiated standardization of network configuration, design, and documentation across the organization to enhance consistency and efficiency
- Developed and implemented processes for handling incidents and change requests to streamline operations and improve response times
- Delivered cost savings exceeding $150,000 by managing various IT infrastructure refresh projects.
- Performed Post Incident Report for outages that affected the business and advised senior management with findings and recommendations
- Conducted negotiation with multiple vendors as well as preparing cost analysis and business justification for infrastructure upgrade initiatives.
- Researched, identified, and deployed solutions to fulfill business requirements for availability, reliability, scalability, performance, security, and cost.
- Analyze existing operations and recommend viable solution for the improvement and growth of the network infrastructure and IT systems.
- Virtualized network management server applications to be easily maintained within VMWare vSphere
- Redesigned BCP/DR plan to ensure critical business applications category are available and reliable
- Managed contract pricing reviews and negotiations with MPLS and internet circuit carriers.
- Designed, configured, and maintained Nexus 9K, Nexus 1000v data center switches to support VMWare Farm
- Designed, configured, and maintained Dell B22 FEX within Dell M1000e to support VMWare Farm
- Conducted comprehensive audit of network security within company infrastructure to identify vulnerabilities and strengthen defenses
- Designed, planned, and implemented comprehensive network security model
- Evaluate, plan, deployed and implement Next Generation of Firewall including IDS/IPS features, URL filtering, and Malware detection
- Collaborate with upper managements to evaluate network security policies and procedures
- Configure, maintain, HA pair of Cisco ASA 5525X Firewall
- Procured, installed, maintained, and operated Solarwinds network management tools including NPM,NCM, Netflow Analyzer, Syslog Server, TACACS+ Server
- Evaluated and implemented multiple 2 factor authentication system to implement company wide access to internal resources
- Collaborated with vendors and partners to identify and implement new technologies that reduced costs.
Network Administrator
HRG North America
Charlotte, NC
01.2012 - 01.2015
- Prepared, Planned, Designed, Implemented, and Operated a high availability MPLS network across North America
- Prepared, Planned, Designed, Implemented, and Operated LAN networks for offices across North America
- Configure and troubleshoot Routers and Switches (Support Layer 3 Protocols: BGP, OSPF, RIP, EIGRP) (Support Layer 2 Protocols: VTP, STP, HSRP, VLANs)
- Ensure security and functionality of Cisco ASA 5505 and 5520 Firewalls across Canada
- Designed, implemented and now maintain a secure network, that has successfully achieved Level 1 Payment Card Industry (PCI) DSS compliance
- Performed quarterly audits of firewall configurations and external vulnerability assessment scans
- Implemented network/system monitoring tools that are now proactively monitoring network/systems
- Implemented and maintained RSA SecureID environment for two factor authentication
- Configure IPSec L2L VPN tunnels to connect to external partners and vendors
- Configure and troubleshoot Routers and Switches (Support Layer 3 Protocols: BGP, OSPF, RIP, EIGRP) (Support Layer 2 Protocols: VTP, STP, HSRP, VLANs)
- Rolled out Wireless Access Points across Canadian offices
- Led team of highly skilled IT technicians to ensure effective network support and issue resolution
- Provide 24/7 support for all Network and Security related issues
- Liaised with third-party vendors and partners to troubleshoot issues and identify new technologies for cost reduction
- Delivered cost savings exceeding $250,000 across North America
- Oversaw new client implementations and office relocations
- Assisted with consolidation of servers into a VM environment
- Part of a team who successfully virtualized and relocated two Data Centres
- Work closely with the VoIP Engineers, Systems Administrators and Service Delivery teams to troubleshoot issues
- Produced and maintained comprehensive documentation on network designs and configurations to facilitate operational efficiency
- Write MOPs for operational & engineering support groups, which include guidance for completing intermediate to complex maintenance tasks
- Prepared budget to support network cutting edge technologies and initiatives
- Implemented new technologies and initiatives to increase network/system uptime 99.99%
IP Support Engineer
BT Radianz
Nutley, New Jersey
01.2007 - 01.2012
- Assisted customers with a variety of issues ranging from line issues to complex routing and migration issues within BT legacy RXN and recent MPLS network.
- Proactively monitored customer’s connectivity to the BT network including connections over frame-relay, DS1, DS3, E1, E3, metro-ethernet and SONET with strict attention to traffic impedance and packet loss.
- Performed troubleshooting with telecommunication entities across the globe to isolate network issues via loop and BERT testing.
- Managed communications with escalations across telecommunication companies to drive optimal resolution and minimize customer network outage time.
- Managed dispatches to visit customer sites for onsite equipment repairs to meet and exceed their expectations.
- Supported and maintained network operations for 10,000+ customers in financial community under strict SLAs; ensured compliance with RTD times and analyzed QoS statistics to achieve 100% packet delivery.
- Supported a variety of Cisco equipment including 1800-3800, 7200 and 10k series routers/switches supporting protocols such as BGP, OSPF, MPLS, CoS/QoS, RSTP, HSRP and multicasting.
- Contributed to BT MPLS project from inception in mid-2007, facilitating migration and implementation of 10,000+ financial institutions onto the BT MPLS network.
- Recognized for procedure innovations to increase productivity by creating and maintaining database lookup.
Advance Network Services
Cingular Wireless
Paramus, New Jersey
01.2005 - 01.2006
- Resolved connectivity issues for Cingular Edge Network to establish connections for Microsoft Exchange Servers and Blackberry Enterprise Servers.
- Facilitated troubleshooting, configuration, and setup of Cingular software including PC cards, RIM Blackberry, and Personal Digital Assistants, improving user accessibility.
- Assessed and completed troubleshooting on the Cingular wireless data network (GPRS / EDGE).
- Delivered customer service to Cingular Wireless Enterprise Business end users, enhancing user satisfaction.
- Earned qualification as Blackberry Certified Support Associate Tier 2 to enhance technical support expertise.
- Acquired Microsoft Certified Systems Administrator 2003 training to improve system management skills.
- Achieved recognition for professionalism and teamwork in meeting project goals, contributing to successful project outcomes.
Network Engineer
Computer Merchant Ltd
Nashville, Tennessee
01.2005 - 05.2005
- Installed Cisco routers, switches, and peripherals to enhance network infrastructure.
- Managed Windows 2003 Server and XP Professional in Active Directory environment to support user access and network security.
- Configured Windows 9x, NT 4.0 Workstation, Windows 2000, XP Clients, and Windows 2003 Server to ensure system stability.
Human Resource Specialist
U.S ARMY
Ft. Campbell, Kentucky
01.2003 - 01.2005
- Oversaw promotion requests and outcomes, ensuring alignment with company policies.
- Generated staffing level reports to inform management on personnel status.
- Organized and updated files within automated data processing system for efficient access.
Cannon Crewmember
U.S ARMY
Ft. Campbell, Kentucky
01.2002 - 01.2003
- Contributed to crew operating high technology cannon artillery weapon systems, ensuring effective deployment in tactical situations.
- Configured fuse and charge on diverse munitions, enhancing readiness for high explosive artillery rounds, laser guided projectiles, scatterable mines, and rocket-assisted projectiles.
- Applied computer-generated fire direction data to accurately set elevation of cannon tube for efficient loading and firing.
- Drives and operates heavy and light wheeled trucks and tracked vehicles.
Education
B.S. - Business Management
Fairleigh Dickinson University
Teaneck, NJ05-2011
Skills
- Network design and security
- Cloud solutions
- Automation tools
- Vendor management
- Budget management
- Team leadership
- Talent development
- Cross-functional collaboration
Languages
- Indonesian
- Malay
- English, Read, write, speak, and understand
- Indonesian, Read, write, speak, and understand
- Malay, Read, write, speak, and understand
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
RemoteSalary Range
$250000/yr - $400000/yrTechnical Certifications
- Cisco Certified Network Professional Security, CCNP-S, 2021
- Cisco Certified Design Professional, CCDP, 2016
- Cisco Certified Network Professional, CCNP, 2010
- Cisco Certified Design Associate, CCDA, 2016
- Cisco Certified Network Associate, CCNA, 2007
- COMPTIA Network + Certified Network Support Professional, 2005
- COMPTIA A+ Certified Computer Service Technician, 2005
Timeline
AVP Network Engineering and Operations
LPL Financial
01.2016 - Current
Network Services Manager
RoundPoint Mortgage Servicing Corporation
01.2015 - 01.2016
Network Administrator
HRG North America
01.2012 - 01.2015
IP Support Engineer
BT Radianz
01.2007 - 01.2012
Advance Network Services
Cingular Wireless
01.2005 - 01.2006
Network Engineer
Computer Merchant Ltd
01.2005 - 05.2005
Human Resource Specialist
U.S ARMY
01.2003 - 01.2005
Cannon Crewmember
U.S ARMY
01.2002 - 01.2003
B.S. - Business Management
Fairleigh Dickinson University