Rita Phillips
Brooklyn
Summary
Dynamic small business owner with a proven track record at The Deli and Market on Maple Street, excelling in operations management and customer service. Skilled in developing marketing strategies that increased customer retention and optimizing inventory management to reduce costs. Strong decision-making abilities complemented by effective staff hiring practices.
Veterinary professional with experience in animal care, medical support, and client communication. Skilled in assisting with procedures, administering medications, and performing lab tests. Strong focus on teamwork and adaptability ensures seamless clinic operations. Reliable and results-driven, with compassionate approach to patient care.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Small Business Owner
The Deli and Market on Maple Street
Danielson, CT
06.2018 - Current
- Provide excellent food and customer service
- Manage daily operations of deli and employees to ensure efficient workflow and customer satisfaction.
- Develope marketing strategies to attract new customers and retain existing ones.
- Coordinate inventory management to maintain optimal stock levels and reduce costs.
- Implement financial tracking systems to monitor expenses and revenue effectively.
Animal Control Officer
Northeastern CT Council of Governments
Dayville, CT
01.2010 - 03.2017
- Enforced animal control laws and regulations to ensure community safety.
- Conducted field investigations to assess animal welfare and respond to public complaints.
- Oversaw daily operations of animal shelter, ensuring proper care of animals.
- Educated pet owners on responsible ownership and licensing requirements through community outreach programs.
Veterinary Assistant/Technician
Animal Medical Clinic
Manchester, CT
01.2008 - 01.2010
- Assisted veterinarians in performing examinations and procedures on animals.
- Administered vaccinations and blood draws
- Assisted veterinarian with breeding program-AI, transcervical insemination,etc
- Monitored patient vital signs during surgeries and recovery periods.
- Maintained cleanliness and organization of examination rooms and surgical areas.
- Educated pet owners on proper care, nutrition, and preventive health measures.
Veterinary Assistant/Technician
West Bay Animal Hospital
Warwick, RI
08.2006 - 03.2008
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Performed Dental Cleaning
- Administered vaccinations and blood draws
- Ran diagnostics
- Prepared animals for surgery by administering anesthesia and pre-operative medications.
Education
Bachelor of Science - Animal Science
University of Connecticut
Storrs, CT05-2010
Skills
- Medication administration
- Patient restraint
- Client communication
- Cleaning and sanitizing
- Animal behavior
- Diagnostic imaging
- Post operative care
- Anesthesia monitoring
- Animal handling
Accomplishments
Voted Best Deli in Northeastern CT for several years according to Norwich Bulletin
Certification
SERV SAFE MANAGMENT CERTIFICATE
Timeline
Small Business Owner
The Deli and Market on Maple Street
06.2018 - Current
Animal Control Officer
Northeastern CT Council of Governments
01.2010 - 03.2017
Veterinary Assistant/Technician
Animal Medical Clinic
01.2008 - 01.2010
Veterinary Assistant/Technician
West Bay Animal Hospital
08.2006 - 03.2008
Bachelor of Science - Animal Science
University of Connecticut