Rita Ardito
Okatie,SC
Summary
Determined Field Training Manager driven and dedicated to coaching and mentoring employees of all skill levels.
Motivated Field Training Manager with keen focus on business opportunities and building lasting client relationships.
Strong performance and continuous dedication to best-in-class work. Trained in Situational Leadership.
Insightful Field Training Manager with undeniable skill in building great teams of employees.
Successful at developing and improving training programs for employees at all levels. Good communicator, planner and conflict manager with advanced understanding of training needs for each department.
Overview
35
35
years of professional experience
Work History
Field Sales Training Manager
BioMerieux, Inc.
08.2017 - 04.2022
- Recruited team members offering value and talent to already successful workforce.
- Trained employees on job duties, responsibilities and company policies and procedures.
- Mentored employees, providing constructive feedback, which improved job efficiency.
- Collaborated with other departments to align training programs with organizational goals and objectives.
- Monitored and evaluated training performance to determine quality and cohesiveness.
- Organized and edited training manuals, multimedia visual aids, and other educational materials.
Sales Representative Immunoassay
BioMerieux, Inc.
07.2010 - 08.2017
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
Microbiology Account Manager
Biomerieux, Inc.
07.2000 - 08.2010
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Educated clients on new products or services to increase customer engagement with brand.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
- Monitored and analyzed customer feedback to identify opportunities for improvement.
- Liaised with marketing and sales teams to develop targeted campaigns.
National Sales Manager Point of Care
Biomerieux, Inc.
08.1995 - 07.2000
- Met with customers to give sales presentations, negotiate contracts and promote services.
- Developed and implemented effective sales strategies and led nationwide sales team members to achieve sales targets.
- Negotiated and closed agreements with large customers and monitored and analyzed performance metrics.
- Drafted comprehensive sales plans and approved budget expenditures to meet project goals.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Attended events, training seminars and manufacturer product showcases.
Northeast Technical Manager
BioMerieux, Inc.
07.1990 - 08.1995
- Developed suggestions for technical process improvements to optimize resources.
- Guided, coached and lead project teams, delegating tasks and evaluating performance and progression of project pace.
- Gathered requirements and maintained communication between project teams, internal clients and external stakeholders.
- Increased employee productivity by [Number]% through training and mentorship.
- Liaised between business and technology units to manage delivery schedules for applications.
- Evaluated customer impact risk, reputation risk and regulatory risk.
Microbiology/Immunoassay Technical Specialist
BioMerieux, Inc.
08.1987 - 07.1990
- Completed troubleshooting and diagnostics on company resources.
- Reviewed technical documents and collaborated on customized design to achieve process improvement and compliance.
- Investigated system issues and implemented resolutions to reduce downtime.
- Maintained authoritative knowledge through continued education and ongoing training.
- Authored best practices documentation for use in new personnel onboarding processes.
- Assessed business requirements to create focused solutions.
Education
Bachelor of Science - Medical Technology
Utica College of Syracuse University
Utica, NYSkills
- Concrete Placement
- Preparing Course Materials
- Budget Expenses
- Change Management
- Written and Oral Communications
- Exceptional Communicator
- Coaching and Training
- Quota Achievement
- Performance Appraisal
Timeline
Field Sales Training Manager
BioMerieux, Inc.
08.2017 - 04.2022
Sales Representative Immunoassay
BioMerieux, Inc.
07.2010 - 08.2017
Microbiology Account Manager
Biomerieux, Inc.
07.2000 - 08.2010
National Sales Manager Point of Care
Biomerieux, Inc.
08.1995 - 07.2000
Northeast Technical Manager
BioMerieux, Inc.
07.1990 - 08.1995
Microbiology/Immunoassay Technical Specialist
BioMerieux, Inc.
08.1987 - 07.1990
Bachelor of Science - Medical Technology
Utica College of Syracuse University
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