Rita Arroyo
Los Angeles,CA
Overview
9
9
years of professional experience
Work History
Bakery Clerk
Albertsons Market
10.2024 - 01.2025
- Assisted customers in selecting bakery items, providing product knowledge and recommendations.
- Maintained cleanliness and organization of bakery displays to enhance customer experience.
- Operated bakery equipment, ensuring adherence to safety and sanitation standards.
- Processed transactions accurately using point-of-sale systems for efficient checkout experiences.
- Collaborated with team members to fulfill special orders and meet daily production goals.
- Participated in training sessions to improve product knowledge and customer service skills.
- Engaged with customers to gather feedback, enhancing overall service quality in the bakery department.
- Developed strong relationships with regular customers, fostering loyalty and repeat business for the bakery department.
Delivery Driver
Uber Eats
02.2020 - 10.2024
- Delivered food orders efficiently, ensuring timely arrivals and customer satisfaction.
- Navigated routes using GPS technology to optimize delivery times and minimize delays.
- Communicated effectively with customers regarding order status and any potential issues.
- Maintained cleanliness and organization of delivery equipment to ensure compliance with safety standards.
- Resolved customer complaints promptly, enhancing overall service quality and experience.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Program Monitor
Los Angeles Department of Aging
03.2016 - 11.2019
- Completed day to day duties accurately and efficiently.
- Responsible for providing a comprehensive assessment, planning, implementation, and overall evaluation of individual participants needs.
- Assigned participants in host agency sites..
- Communicated with host agency supervisors on behalf of the participants and acted as an advocate for them.
- Re-evaluated an individual employability plan every six months on behalf of the participants.
- Performed a one-year certification, re-certifications for new participants entering and continuing in the program.
- Created time sheets for all participants for the pay periods ending, sent by fax, usps and or email.
- Provided excellent service and attention to participants, whether face-to-face or through phone conversations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Maintained updated knowledge through continuing education and advanced training.
- Worked effectively in team environments to make the workplace more productive.
Education
Los Altos High
Hacienda Heights, CA06-1973
Skills
- Customer service
- Bakery equipment knowledge
- Flexible schedule
- Punctual and reliable
- Cleanliness standards
- Telephone etiquette
- Customer satisfaction
- Food handling safety
Timeline
Bakery Clerk
Albertsons Market
10.2024 - 01.2025
Delivery Driver
Uber Eats
02.2020 - 10.2024
Program Monitor
Los Angeles Department of Aging
03.2016 - 11.2019
Los Altos High
Similar Profiles
Seth RottmanSeth Rottman
Assistant Service Manager at Albertsons MarketAssistant Service Manager at Albertsons Market
Alejandro Nava-ValdezAlejandro Nava-Valdez
Dishwasher, Closer at Albertsons MarketDishwasher, Closer at Albertsons Market
John GonzalesJohn Gonzales
Cashier at Albertsons MarketCashier at Albertsons Market
Chloe SopherChloe Sopher
Courtesy Clerk at Albertsons MarketCourtesy Clerk at Albertsons Market
Steve SobelSteve Sobel
VP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global GroupVP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global Group