Rita Bemore
Customer Service
Rodeo,CA
Summary
Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.
Overview
18
18
years of professional experience
Work History
Professional Care Giver
IHSS In Home Support Services
Oakland, CA
11.2005 - Current
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Material Handler
Amazon Distribution Center
Richmond, CA
06.2019 - 09.2020
- Kept storage areas organized, clean and secure to fully protect company assets.
- Packed items into appropriate containers for shipment.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Received and unpacked shipments and new equipment as directed.
- Performed cycle counts and inventory control to accurately track product levels.
- Informed purchasing team of missing or damaged items immediately when unloading and receiving.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Arranged items at destination according to customer requests and instructions.
Education
High School Diploma -
Merritt College
Oakland, CASkills
- Supporting Daily Living Needs
- Household Management
- Convalescence Support
- Diabetic Care
- Client Transportation
- Time Management
- Companionship and Emotional Support
- Bedside Care
- Household Cleaning
- Diet and Nutrition
Timeline
Material Handler
Amazon Distribution Center
06.2019 - 09.2020
Professional Care Giver
IHSS In Home Support Services
11.2005 - Current
High School Diploma -
Merritt College
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