Managed payroll processing, benefit administration, and HR-related tasks to ensure compliance with state regulations while maintaining employee satisfaction levels.
Conducted regular performance evaluations for staff members, offering constructive feedback and identifying areas for professional growth.
Managed financial operations, ensuring budget adherence and maximizing practice profitability.
Increased overall client satisfaction rates by implementing targeted customer service initiatives tailored specifically toward each unique demographic within our community base.
Streamlined inventory management system to reduce waste and maintain optimal supply levels.
Developed marketing strategies to promote the practice''s services, attracting new clients and increasing overall revenue.
Communicated with patients, ensuring that medical information was kept private.
Developed policies and procedures for effective pharmacy management.
Ordered all pharmacy supplies and kept check on inventory levels.
Used Parts Sales
Homestead Auto Wreckers
09.2003 - 07.2008
Managed daily operations, including budgeting, scheduling, and reporting activities related to parts sales.
Store Manager
Pauline's Health Food Store
08.1988 - 09.2003
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Associate Veterinarian at Equine Wellness And Performance Of Central FloridaAssociate Veterinarian at Equine Wellness And Performance Of Central Florida