Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rita Cartrette

Whiteville,NC

Summary

Dedicated professional with strong skills in customer complaint resolution, appointment scheduling, and cash handling. Committed to delivering exceptional service and training new staff to enhance team performance.

Overview

5
5
years of professional experience

Work History

Waitress

Hurricane Juel's
Little River, South Carolina
03.2025 - Current
  • Took and processed customer orders accurately and promptly.
  • Assisted in training new staff on restaurant procedures and service standards.
  • Handled cash transactions and balanced registers at shift end.
  • Provided excellent customer service by addressing any complaints or concerns promptly.

Hairstylist

Self-employeed
Elizabethtown, North Carolina
03.2023 - Current
  • Provided exceptional customer service during hair consultations and styling sessions.
  • Assisted in maintaining cleanliness and organization of the salon environment.
  • Greeted customers, answered phones and booked appointments.
  • Organized scheduling of appointments throughout the day.

Receptionist

Goshen Medical Center
Whiteville, North Carolina
10.2020 - 09.2021
  • Managed multi-line phone system to direct incoming calls efficiently.
  • Scheduled appointments and coordinated patient intake processes seamlessly.
  • Maintained organized patient records in electronic health record systems.
  • Assisted with billing inquiries and collected necessary insurance information.
  • Handled confidential patient information with discretion and professionalism.
  • Scheduled and confirmed appointments.

Education

Paul Mitchell The School Fayetteville
Fayetteville, NC
02-2023

Some College (No Degree) -

Southeastern Community College
Chadbourn, NC

High School Diploma -

South Columbus High School
Tabor City, NC
05-2020

Skills

  • Order processing
  • Cash handling
  • Customer complaint resolution
  • Appointment scheduling
  • Staff training
  • Customer relationship management
  • Customer consultations
  • Product knowledge
  • Time management
  • Problem solving
  • Attention to detail
  • Electronic health records
  • Customer service resolution
  • Confidential information handling
  • Tech-Savvy

Timeline

Waitress

Hurricane Juel's
03.2025 - Current

Hairstylist

Self-employeed
03.2023 - Current

Receptionist

Goshen Medical Center
10.2020 - 09.2021

Paul Mitchell The School Fayetteville

Some College (No Degree) -

Southeastern Community College

High School Diploma -

South Columbus High School

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